Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2014

Compatible integrations

Description

GuestRevu is a premier provider of guest experience management solutions designed to optimize guest satisfaction and drive business success in the hospitality industry. Our primary function is to empower hotels and other hospitality businesses to gather valuable guest feedback, analyze insights, and take actionable steps to enhance guest experiences. One unique selling point is our ability to automate the feedback collection process through various channels, such as post-stay surveys and online reviews, allowing for real-time insights. GuestRevu is ideal for a wide range of businesses within the hospitality sector, including independent hotels, chains, small groups, and travel management companies, seeking to elevate their guest experiences. Our solution seamlessly integrates with existing property management systems and other hotel software, ensuring a smooth implementation process without disruption to operations.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryBusiness intelligence

SubcategoryReputation Management

Integrations

IndustryHospitality

Screenshots, videos and other resources

Product features

General Reputation Management

Automated Reminders

Conditional Logic

Customizable surveys

Guest Satisfaction Surveys

In-Stay Guest Surveys

Responsive Surveys

Segmented Surveys

SMS Text Messaging

Management and Optimization Reputation Management

Mobile Optimized/Responsive

Multi-Property Management

Reputation Reporting and Analytics

Competitor Benchmarking

Corporate Reporting

Department Level Reporting

Reporting Dashboard

Sentiment Analysis

Review Follow Up And Resolution

Case Management/Ticketing System

Ticketing System

Workflow Management

Review Monitoring And Management

Booking.com Review Integration

Customer Review Encouragement

Email Alerts New and/or Negative Reviews

Google Review Integration

Guest Feedback Management

Review Response Functionality

Social Media Monitoring

Tripadvisor Review Integration

Support Level

24/7 Online Support

Integrations

Filter:

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HotelTime PMS

Vendor verified

Vendor: HotelTime SolutionsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Asksuite

Vendor verified

Vendor: AsksuiteCategory: Guest and traveler techSubcategory: Hotel Communication Omni Channel Platform

Clock PMS+

Partially verified

Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

The onboarding process for GuestRevu is seamless and tailored to ensure a smooth transition for our clients. Upon signing up, our dedicated team provides personalized guidance through setup and configuration, offering comprehensive training to empower users with the necessary skills to maximize the platform's capabilities. With ongoing support and resources readily available, we prioritize a hassle-free onboarding experience, ensuring that our clients are equipped to harness the full potential of GuestRevu from day one.

Scalability

GuestRevu offers exceptional scalability, accommodating the diverse needs of hospitality businesses as they grow. Whether you're a small boutique hotel or a large hotel chain, our platform seamlessly scales to meet your evolving requirements. With robust features and customizable solutions, GuestRevu ensures optimal performance regardless of the size or complexity of your operation. From independent hotels to travel management companies, our scalable architecture empowers businesses to enhance guest experiences and drive success as they expand within the dynamic hospitality industry.

Fee structure

Monthly Flat Fee

Pricing:

GuestRevu offers a flexible pricing model tailored to meet the diverse needs and budgets of our clients within the hospitality industry. Our pricing structure is transparent and based on factors such as the size of your property, the scope of features required, and the level of support desired. We provide competitive pricing options designed to ensure affordability without compromising on the quality or effectiveness of our solution. Contact our sales team today to discuss pricing options and find the plan that best aligns with your specific requirements and budget constraints.

Buyers

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