Product Hotelogix Multi Property Manager
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Hotelogix Multi Property Manager

By Hotelogix
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The Nex-Gen Software for Large Hotels, Hotel Chains, Hotel Groups, Enterprise Hospitality Brands

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Sivaprasad Gangadharan
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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2008

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Compatible integrations

138

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Description

Multi-property system allows to access all properties using single user id, and doesn’t require separate logins. This allows for centralizing the operations like Centralized Guest History across all properties, Central Corporate/TA Profiles, Centralized Reservation System etc.

It is suitable for Hotel Groups

No Integration required; The system is user configurable to start using immediately. 
 

Details

Infrastructure detailsCloud, Multi-Property
Support languagesENAR
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
IndustryHospitality

Screenshots, videos and other resources

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Product features

API connectivity and integrations

Integrates to third party channel management
Connect To Main GDSs
E-Reputation Monitoring
Integrated ID And Passport Scanner
Integrated Payment Terminal And Card Reader
Metasearch Connectivity
Integrates with booking engine
Open API support
Integrates with central reservation system
Integration to business intelligence
Integration to revenue management system
Integration to revenue rules engine
Integration to 3rd party rate shoppers

Back Office Management and Administration

Accounting Module
Automated Night Audit
Case Management/Ticketing System
Centralized User And Role Management
CRM Module
Housekeeping Mobile App
Housekeeping Module
Integrated Hotel Back Office System
Sales And Marketing module
Spa Management Module
Supports Data Import via Excel, CSV
Task Management
Task Manager (Assign by Individual, Department or Custom Group)
Unlimited Users
Import existing PMS guest data to new PMS upon installation
View dashboards based on user role
Send internal staff notifications via mobile app

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
CRM Integration
Custom Loyalty Program Module
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
In-Stay Guest Surveys
SOC2 Complaint

Reservations and front desk operations

Advanced Invoicing and Billing
Alerts And Notifications
Automated Room Assignments
Check-In Upselling
Digital Registration
Discount Codes (Promocodes)
Group check-in functionality
Guest App Or Web Portal Module
Mobile Optimized/Responsive
Reservation management
Rules Based Room Assignments
Self Service Check-In
Tablet/ Kiosk Check-in
Electronic logbook feature
Functionality to copy and paste within browser
User interface supports Mouse and Keyboard Function Key
Add reservation notes
Automatically create folios based on rate type
Allow Multiple Travel Agents attached to one reservation
Allow multiple commission rates per Travel Agent
Blacklist
Book multiple packages on a single stay reservation
Manually post charges and credits
Prevent overbooking
Allows for overbooking
Schedule room change throughout stay
Support hourly/day use room rentals
Track downgrades
Track guest turnaways
Track market segment
Track reservation requests
Track upgrades
Track upsells
Trigger new rate if room move occurs
Automatically assign rooms
Charge card at checkout
Apply with multiple payment methods
Create a guest waiting list
Digital registration cards
Email folio
Guest preference management within reservations
Manually assign rooms
Option for multiple folios
Print folio
Printed registration cards
Provides reservation record, history and trail
Quote functionality for reservations
Real-time selling of rooms inventory with add-ons or enhancements
Route folios
Split rate between multiple guests in one room
Supports add-ons
Supports rate code changes throughout the stay
Supports scheduled charges

Room And Rates Management

Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Yielding (Revenue Management) Module
Add manual rates
Add rate hurdles
Create confidential rates
Create corporate rates
Create group rates
Create package allowances
Create promotional codes
Create travel agent rates
Set rates based on dates and day of week
Availability of package reconciliation
Rate code order
Yield based on availability

Group Block Management

Tracking room block activity
24/7 Real-time data
Personalized website where guests can book their stay
Guest data to use for welcoming and marketing communications
Room blocks reporting dashboard
Shoulder night tracking as part of room blocks
Assign ROH room type
Block a full floor for a group
Block rooms for groups
Create contract rates for groups
Create temporary rates for groups
Fully automate group resume including guestrooms and F&B
Batch post charges and credits
Block convention space
Block meeting space
Built-in Sales and Catering Module
Email group invoice
Feature for group block release by date
Group billing account
Group block release length of time
Group portal available
Group routing by date or day including amount limits
Identify corporate block
Manual post charges and credits
Mark a group block tentative/definite
Print group invoice
Release block to general availability
Release block to group availability
Rolling group block release

PMS Finance and accounting

Batch post
Email an invoice
Make adjustments to guest charges in either A/R or Front Desk Folio
Print an invoice
Process travel agent commissions
Provide centralized billing
Provide Pro forma consolidated invoice which reads current charge routing rules
Setup group routing charges
Setup transient routing charges
Split charges between multiple guests
Support comp accounting
Take pre-payment via guest portal
Accounts receivable feature
Financial export option
Includes accrual accounting module
Includes cash accounting module
Inclusion of ancillary revenue on folio
Option for 3rd party payments
Supports international tax rates
Supports multiple currencies
Supports multiple payment methods
Trust accounting option
Budget Management
Integration to 3rd party credit card processors in multiple currencies

Enterprise functionality

Manage data at a centralized, enterprise level
Share company and travel agent profiles
View multi-property availability
Multi-property or enterprise configuration available
Vendor provides enterprise-level logins to view all properties
Vendor provides property-level access and permissions for enterprise accounts

Customer data and guest profiles

Add and store guest notes
Collect and store contact preferences
Configure required fields
Provide tracing for profile management
See guest profile on booking screen
Store guest contact information
Store guest preferences
Store guest's preferred payment
Store loyalty member details
Store special requests
Upload guest ID
View guest stay history across multiple profiles
View guest stay history in guest profile
View total guest value
Guest pop-up note functionality available
API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
Custom Loyalty Program Module
GDPR Compliant
Digital Registration

Guest communication

Add attachments to guest communication emails
CC others on an email confirmation
Customize guest communication templates to align with property branding
Email folio
Send cancellation emails
Send confirmation emails
Send guest marketing emails
Send pre-arrival emails
Text guests post-stay
Text guests pre-stay
Text guests while in-house
Send confirmation emails

PMS Security And Compliance

SOC I & II Compliant
Supports single sign-on
Vendor is able to provide security documentation upon request
Vendor is GDPR compliant
Vendor is PCI compliant
Custom Reports
Audit logs included
Customizable permissions based on user roles
Data export option
PCI-DDS Compliant Payments
Secure guest data storage
Vendor includes vulnerability assessment
Vendor provides data encryption
Vendor provides privacy policy compliance support
Vendor supports PIPEDA compliance

Availability calendar

Access to digital tape chart
Minimum length of stay requirements
Provides floor plan
Provides group availability
Provides in-house status
Provides occupancy statistics
Rate availability calendar
View availability by room type
View availability by unit
View connecting room availability and potential
Drag And Drop Reservations In Calendar View

PMS Sales and Catering Module

Produce banquet events order
Recognize postings that have been made to the group master
Accept digital deposit payments
Events calendar feature
Events room blocking feature

System performance and hosting

Host in a SaaS cloud environment
Create and configure notification settings
Provide user-generated reports
Bandwidth monitoring
Built-in performance analytics
Real-time synchronization
Supports over 500 properties
System up-time monitoring
Vendor provides automatic data backup
Vendor provides data migration support
Vendor provides performance analytics and reporting
Vendor provides SLA (Service Level Agreement)
Vendor provides uptime SLA
Vendor provides vulnerability assessment

PMS reporting and analytics

Alerts and Notifications
Ancillary revenue tracking
Custom dashboards
Multi-property dashboard
Flexible role based reporting
Export results in Excel or CSV
Activities reports
Create custom reports
Events reports
Forecast reports
Group reports
Guest birthday, anniversary and/or special occasion reports
Guest communications reports
Guest demographic reports
Housekeeping reports
Marketing reports
Night audit reports
Pickup Analysis
Occupancy reports
Provide cancellation reports
Accounts receivable reports
Reservations reports (arrival, departure, in-house)
Revenue reports available
Revenue forecasting and budgeting
Schedule reports to be emailed
User-friendly reports generation
Unlimited custom reports

Integrated booking engine

PMS native integrated booking engine
Third party online booking engine integrated into PMS
3rd party add-ons integration available
Add to calendar function
Add-on enhancements while booking online
Auto-translate features
Book group stays online
Built-in upsell options
Displays room descriptions and images
Dynamic rate option
Hold a reservation while guest completes online booking process
Integration to 3rd party yield management and/or RMS
Integrations to guest loyalty systems
Linked reservations option
Mobile booking option
Mobile check-in feature
Online payment option
Options to bundle room rates with local events and amenities
Post-stay email option
Pre-arrival email option
Property map available when guest is booking
Real-time availability
Recognizes rate eligibility for loyalty members
Reservation confirmation email
Reservation modification feature
Reservation search function
Secure payment processing
SSL certificates included
System remembers past guests via portal (cookie capture)
Vendor supports personalization

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

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Technical specifications

Specifications
Configurations
First, take the free trial for 15 days and get to know Hotelogix. No set-up fees, no software cost, no training cost, no technical support cost. Call or e-mail us and one of our representatives will set you up and have you ready to go. You can also get started by taking a free demo. It will help you to understand the key features of Hotelogix and answer any questions you might have.

We have made it very easie for any hotel to switch from their current PMS provider to Hotelogix PMS. Keeping in mind your current day to day operations we have planned the switch over in such a manner that your operations are not to be disturbed at all. And to ensure the smooth operations of your property we do:

Provide you with all the current and future data.
Provide you with all the current and future reservations onto Hotelogix PMS.
Provide you with the current set up of your existing POS.
Upload all the new data as per your requirements.
Upload all the existing information on all the channels (Expedia, booking.com, etc.) you are currently dealing with through our effective distribution system.

Scalability

Hotelogix supports multi-property management, allowing users to manage several locations from a single account, which is particularly beneficial for hotel chains or groups.
Hotelogix offer its PMS in multiple languages. Click below to take a Free Trial in the language of your choice:

  • English (US & UK)
  • Spanish
  • French
  • Portuguese
  • German
  • Russian
  • Arabic
  • Albanian
  • Thai
  • Turkish

Fee structure

Per room per month with implementation fee
Pricing:
Based on number of rooms and services

Total package price: $6.99 per room per month
 Package includes:

- PMS
- CM
- Advanced Web booking engine

Buyers

FAQs

What is Hotelogix PMS?

Hotelogix PMS is a cloud-based hotel management software designed to streamline operations for hotels, resorts, and other hospitality businesses. It offers features such as front desk operations, housekeeping management, and reporting tools.

How do I get started with Hotelogix?

To start using Hotelogix, you can sign up for a free trial on their website, which allows you to explore the features and functionality of the system before committing to a paid plan.

What are the pricing options for Hotelogix?

Hotelogix offers various pricing plans based on the size and needs of your property. Details about specific plans and their features can be found on their pricing page.

Do I have to pay extra for setup and support?

Basic setup services are included in all plans. However, customized training or additional setup requirements may incur extra charges on a case-by-case basis.

What are the system requirements for Hotelogix?

Hotelogix operates entirely online, requiring only a web browser and an internet connection. It is compatible with both dial-up and high-speed connections, making it accessible for various users.

Can I manage multiple properties with Hotelogix?

Yes, Hotelogix supports multi-property management, allowing users to manage several locations from a single account, which is particularly beneficial for hotel chains or groups.

What security measures does Hotelogix have in place?

Hotelogix employs industry-standard SSL encryption for data transmission and stores data on secure, firewall-protected servers. The system is also PCI compliant, ensuring that sensitive information is handled securely.

What kind of support does Hotelogix provide?

Hotelogix offers customer support through various channels, including email and phone. They also provide training sessions to help users understand the system better and to facilitate a smooth transition to using the software.

What is the billing cycle for Hotelogix?

The billing cycle for paid plans is typically 30 days, with automatic renewal unless otherwise notified.

Is there a refund policy?

Hotelogix does not offer refunds after purchase, but they provide a 15-day free trial, allowing users to evaluate the software before committing to a paid plan.

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