Product Digital Personal Concierge
Digital Personal Concierge
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UnverifiedDigital Personal Concierge
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By Hoxell
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Hotel and travel distribution technology
About Ralph Melis
Overview
Description
Hoxell is a digital personal concierge platform designed to enhance guest experiences and streamline operational efficiency. Its core function is to provide personalized, on-demand services and information, catering to discerning travelers seeking seamless interactions. Unique selling points include its intuitive interface and ability to anticipate guest needs. Ideal for independent and boutique hotels, as well as small luxury groups, Hoxell facilitates elevated service without extensive infrastructure. Implementation typically requires integration with existing property management systems (PMS) to ensure seamless data flow and personalized guest interactions.
Details
Infrastructure detailsStand-alone
Support languagesEN
CategoryGuest and traveler tech
SubcategoryDigital concierge solutions
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations
Product features
Contactless Solutions General
Mobile ordering features and management
Management and Optimization Mobile Ordering Tech
Security And Compliance Contactless Solutions
Activities and ancillary booking
Guest facing experience optimization
Branding And Customization GSO
Management and Optimization GSO
Guest experience operations management
Support Level
Integrations
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Technical specifications
Specifications
Configurations
Hoxell's onboarding begins with a comprehensive consultation to understand your property's specific needs. We then configure the platform, integrate with your PMS, and provide thorough staff training. Following a brief testing phase, your digital concierge is launched, supported by ongoing assistance to ensure optimal performance and guest satisfaction.
Scalability
Hoxell is designed for seamless scalability, accommodating properties of varying sizes and guest volumes. Its cloud-based architecture allows for flexible expansion, ensuring consistent performance regardless of growth. Additional property integrations and user licenses can be readily added, allowing Hoxell to adapt to your evolving business needs, without significant infrastructure changes.
Fee structure
Monthly Flat Fee
Pricing:
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FAQs
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