Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2018

Compatible integrations

Description

GUEST by iNPLASS is a highly customizable hotel branded guest application designed to ease out the communication barriers by enabling options for the guest to express his requirements in his own language.

Be it the guest trying to connect to the reception, order food, request minibar refilling, laundry pick up or even for the valet parking.

GUEST by iNPLASS can improve the quality of the hotel guest experience ensuring consistent and seamless communications with all kinds of guest support services at all stages of guest journey including pre-arrival, on-arrival, during the stay and post check-out.

iNPLASS Guest communication app is a user-friendly application that helps the guest to request for any services in the hotel with few taps on the smartphone. For that matter guest journey can begin before they arrive at the property and the guest can make special requests prior to check-in and stay well-informed on the promotions and offers in the hotel.

Details

Infrastructure detailsCloud, Multi-Property, Add-on to a res system

Support languagesENAR

CategoryGuest and traveler tech

SubcategoryCustomer Communication

Integrations

We have a mobile app for both iOS and Android.

IndustryHospitality

Screenshots, videos and other resources

Product features

Customer Communication General

Alerts And Notifications

Centralized Inbox

Centralized User And Role Management

Chat With Front Desk

Communication and Collaboration Tools

Customize With Brand Identity (Font, Logo, Colors and Images)

Guest App Or Web Portal Module

Guest Feedback Management

Guest Messages & Notifications

In-Stay Upsells

Mobile Optimized/Responsive

New Message Notifications

On Property Upsells

Personalized One-To-One Communication

Upsell Services And Offers

Movie, taxi and events bookings

City Transport / Train / Metro information and ticket booking

City Tour guides and booking

Loyality incentives

Interactive multilingual Food menu

Automated direct access to the duty staff

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

Chat

E-Training / Online Training

Dedicated customer success manager

Integrations

Filter:

Clear filter

FlexiPass Digital Key

Unverified

Vendor: FlexiPassCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Technical specifications

Specifications

Configurations

Minimum configurations needed. Hotel branded Multi-lingual HYBRID app with easy login.

Scalability

The scalability of Guest by iNPLASS is unparalleled, catering to the evolving needs of hospitality businesses of all sizes. Whether you're an independent hotel, a chain, or a travel management company, Guest seamlessly adapts to accommodate your growth trajectory. With flexible deployment options and customizable features, Guest scales effortlessly, ensuring continued support for your expanding guest management requirements. This scalability empowers businesses to maintain high-quality guest experiences and effectively manage interactions, regardless of their scale or scope, thus driving greater guest satisfaction and loyalty.

Fee structure

Pricing:

The pricing model for Guest by iNPLASS is designed to offer flexibility and affordability to hospitality businesses. We provide customizable packages tailored to the specific needs and scale of each client, ensuring transparency and value for money. Our pricing structure is transparent, with no hidden fees, allowing businesses to budget effectively and maximize their return on investment. With Guest by iNPLASS, you can access advanced guest management solutions without breaking the bank, empowering you to enhance guest experiences and streamline operations effectively.

Buyers

FAQs

What is iNPLASS Guest App, and Should I Download iNPLASS Guest App

iNPLASS Guest App is a convenient guest management tool that can enhance your visitor experience and security; consider downloading it to streamline your guest management process.

Can a Guest use the iNPLASS Guest App to Order Room Service or Request Housekeeping Services?

Yes, guests can use the iNPLASS App to easily order room service or request housekeeping services for a more seamless and enjoyable stay.

Can the Hotel Staff Communicate with Each other Using iNPLASS app?

Yes, the iNPLASS facilitates seamless communication among hotel staff, enhancing efficiency and guest service.

Guest by iNPLASS

Multi-Lingual Guest Communication Solutions for Hotels

Customer Communication General

Support Level