Product Staff by iNPLASS
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Staff by iNPLASS

By iNPLASS InfoTech
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Hospitality Staff Collaboration Tool
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Overview

Launch year

2018

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Compatible integrations

0

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Description

STAFF by iNPLASS brings innovation in interdepartmental and intradepartmental communications in the hospitality industry of UAE. This novel idea serves as collaboration tool connecting all departments in the hotel as well as the guests with hotel staff directly, who is on duty of the particular department that is assigned for the task.


STAFF by iNPLASS app helps hotel staff to receive any guest requests directly to them even if they’re not in their seats or not even in the hotel premises.


STAFF by iNPLASS ensures flawless distribution of guest requests to the right department and helps track the progress of the requirement. It applies escalation matrix to all such assignments and alerts the higher officials/department heads if a request is not completed in the time frame allotted. The STAFF by INPLASS App enables not just tracking, fixing loopholes but also helps manage and execute guest requests and other inter-department requests with greater efficiency and transparency. This is an appropriate tool for monitoring hotel staff productivity in all types of hotels




Details

Infrastructure detailsCloud, Open API, Multi-Property
Support languagesENAR
CategoryHospitality operations
SubcategoryBack Office Collaboration Hotel Tools
Integrations
We have a mobile app for both iOS and Android.
IndustryHospitality

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Product features

Dashboards, Analytics and Reporting

Alerts and Notifications

Human Resources Management

Messaging And Collaboration

Assign Alerts to Departments
Chat With Front Desk
File Library Support (Images, Docs and Videos)
Guest Feedback Management
Guest Messages & Notifications
Guest Requests
In App Translation
Message Routing
Push Notifications
Staff Communication (Task Manager) Module
Team Chat

Optimization And Integrations

Desktop App (Non-Web Based)
Guest App Or Web Portal Module
Mobile Access On Any Device
Multi-Lingual
Multi-Lingual (Guest Facing)

Task Management And Control

Automated Room Assignments
Digital Concierge
Guest Profiles
Housekeeping Module

Workflows And Automation

Automated Task Routing

Guest experience management

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
Chat
Dedicated customer success manager

Integrations

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Technical specifications

Specifications
Configurations
Minimum configurations needed. Hotel branded Multi-lingual HYBRID app with easy login.
Scalability

The scalability of Staff by iNPLASS is unmatched, adapting seamlessly to the evolving needs of hospitality businesses of all sizes. Whether you're an independent hotel, a chain, or a travel management company, Staff by iNPLASS accommodates your growth trajectory effortlessly. With flexible deployment options and customizable features, it ensures continued support for expanding workforce management requirements. This scalability empowers businesses to maintain high-quality operations and effectively manage staff, regardless of their scale or scope, thus driving greater efficiency and guest satisfaction.

Fee structure

Pricing:

The pricing model for Staff by iNPLASS is designed to offer flexibility and affordability to hospitality businesses. We provide customizable packages tailored to the specific needs and scale of each client, ensuring transparency and value for money. Our pricing structure is transparent, with no hidden fees, allowing businesses to budget effectively and maximize their return on investment. With Staff by iNPLASS, you can access advanced staff management solutions without breaking the bank, empowering you to optimize operations and enhance efficiency effectively.

Buyers

FAQs

Can Hotel Staff Access the Hotel Management Platform in UAE, Remotely or Off-site?

Absolutely, hotel staff can conveniently access the app remotely and off-site, ensuring efficient operations and guest support from anywhere.

Can the Hotel Staff Communicate with Each other Using iNPLASS app?

Yes, Staff by iNPLASS facilitates seamless communication among hotel staff, enhancing efficiency and guest service.