TourismInSky: Streamline Hotel Operations and Enhance Guest Experiences

Industry-specific solution for hotel digitalization:

• Used by leading chains: Maistra, Liburnia, Aminess, Valamar, Arena Hospitality Group, etc.
• Over 10% of Croatian overnight stays booked through TourismInSky.

Comprehensive features, built on Microsoft Dynamics 365:

• Centralized data: All modules seamlessly share data for a unified view.
• Integrated operations: Combine sales, marketing, customer support, and social media.
• Guest-centric approach: Connect guests to past visits, loyalty profile, and interests.
• Easy to use: No special training needed, with centralized support and updates.

Award-winning solution:

• 2021 CRM Platform of the Year (Luxury Travel Guide)
• 2021 Best Customer-centric Solution in Croatia (Corporate Vision Magazine)
• 2022 Innovative Approach Award (Corporate Live Wire)

Key areas covered:

• Sales & Marketing: Contact center, MICE, groups, allotments, marketing automation, campaigns, surveys, social engagement, web intelligence.
• Loyalty Program: Unified profiles, customer value management, sales channels, partnerships.
• Operations: Case management, operations portal, facility management, activity management, IoT, mobile app.
• Business Intelligence: Power BI, email and call center reports, SLA reports.
• Artificial Intelligence: Predictions, identifying email priorities and languages, workforce scheduling.

Experience the power of TourismInSky and transform your hotel operations!