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Li Hawkins

Project management & innovation

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Overview

Launch year

2016

Compatible integrations

Description

Instio CRM & Loyalty is designed to enhance customer relationship management and drive guest loyalty through a sophisticated, integrated platform. It enables hotels to efficiently track guest interactions, manage marketing campaigns, and implement personalized loyalty programs, fostering stronger guest relationships and increased repeat business. Ideal for independent hotels, chains, and boutique properties, it offers robust tools for segmenting guest data and delivering targeted promotions. The system integrates seamlessly with existing property management and booking systems, requiring minimal setup and ensuring a smooth deployment, allowing hotels to quickly benefit from its features.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

IndustryHospitality

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for Instio CRM & Loyalty is streamlined for efficiency and ease. Clients receive a comprehensive setup guide and personalized assistance from our expert team to ensure smooth integration with existing property management and booking systems. We provide tailored configuration and extensive training to ensure staff can effectively utilize the platform’s features. This thorough approach facilitates a swift transition, allowing hotels to immediately benefit from enhanced guest relationship management and loyalty programs.

Scalability

Instio CRM & Loyalty is designed with exceptional scalability to accommodate evolving business needs. Its flexible architecture supports a wide range of hotel sizes, from boutique properties to large hotel chains, adapting to increased guest data and interaction volumes seamlessly. The platform’s cloud-based infrastructure allows for easy updates and expansions, ensuring consistent performance and functionality as your business grows. This scalability ensures that Instio CRM & Loyalty remains effective and valuable as your operations expand.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

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