Overview

Launch year

2018

Compatible integrations

4

Description

Seamlessly handle and track guest requests to ensure active responses and exceed guest expectations.

Identify potential issues before they escalate, reducing delays and enhancing the overall guest experience.

Benefit from seamless integration with other J&R solutions to create a seamless operational environment.

Leverage guest interactions to promote relevant upselling and cross-selling opportunities, increasing revenue and enhancing guest satisfaction.

Offer your guest various ways of check-in: Online check-in, Paperless Tablet RegCard, assisted VIP check-in, Kiosk.

Details

Infrastructure detailsStand-alone, Cloud, Open API, Multi-Property

Support languagesENAR

CategoryHospitality operations

SubcategoryBack Office Operations Software

Integrations

API

2-way PMS interface

Technology Integration Agreement

No fee

IndustryHospitality

Product features

Back Office General

Task Management

Lost And Found

Guest Requests

Marketing Management

Cross and Upsell. Pre Stay, Stay, Post Stay.

Marketing Dashboard

Guest Satisfaction Surveys

Security And Compliance

Role-Based Access for Users

Inventory Management

Reservations Management

Guest Experience and CRM

Alerts For New Guest Preferences

Guest Central Profile

File And Document Management

Store and Track Guest Preferences

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Integrations

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OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Kwentra Property Management System

Vendor verified

Vendor: KwentraCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

SaaS

IOS | Android | Windows 10 | macOS

Configurations

Our software offers easy, quick setup with smooth implementation across single or multiple properties. Expert-led training ensures your staff excels with the system from day one, maximizing efficiency and guest satisfaction.

Scalability

Multi-property, Unlimited users

Fee structure

Monthly Flat Fee

Pricing:

Monthly fee on a per room basis

Buyers

FAQs

J&R Guest Manager

Guest Request Management | Escalation | Complaint management | Lost & Found | Staff Communication | Multilingual | Integrated with PMS | Comprehensive Reporting | Role-based User Profiles | Unlimited Users

Back Office General

Marketing Management

Security And Compliance

Inventory Management

Reservations Management

Guest Experience and CRM

Support Level

Monthly Flat Fee