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Li Hawkins

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Overview

Launch year

2014

Compatible integrations

Description

KePSLA Feedback Management is a cutting-edge solution designed to streamline and enhance the guest feedback process for hospitality businesses. Its main function is to gather, analyze, and leverage guest feedback from various sources to drive operational improvements and enhance guest satisfaction. One unique selling point is its advanced sentiment analysis capabilities, allowing businesses to understand guest sentiments and trends effectively. Ideal for a wide range of businesses within the hospitality sector, including independent hotels, chains, small groups, and travel management companies, Feedback Management empowers organizations to proactively address guest concerns and improve overall guest experiences. While seamless integration with existing property management systems and other hotel software is possible, KePSLA's Feedback Management also offers standalone functionality, ensuring ease of implementation without requiring additional integrations.

Details

Infrastructure detailsCloud

Support languagesENAR

CategoryGuest and traveler tech

SubcategoryCustomer Communication

Integrations

IndustryHospitality

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Product features

Customer Communication General

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Integrations

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Hotelogix Property Management System

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Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Hotelogix Multi Property Manager

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Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

The onboarding process for KePSLA Feedback Management is seamless and tailored to ensure a smooth transition for our clients. Our dedicated team provides personalized guidance, assisting with setup and configuration to integrate the platform with existing systems. Comprehensive training is offered to empower users with the necessary skills to effectively utilize the solution. With ongoing support and resources readily available, we prioritize a hassle-free onboarding experience, ensuring that our clients can quickly leverage the power of Feedback Management to enhance guest satisfaction and operational efficiency.

Scalability

KePSLA Feedback Management offers exceptional scalability, accommodating the diverse needs of hospitality businesses as they grow. Whether you're a small independent hotel or a large hotel chain, our platform seamlessly scales to meet your growing requirements. With robust features and customizable solutions, Feedback Management ensures optimal performance regardless of the volume or complexity of feedback. From small groups to travel management companies, our scalable architecture empowers businesses to effectively manage guest feedback and drive continuous improvement within the dynamic hospitality industry.

Fee structure

Monthly Flat Fee

Pricing:

KePSLA Feedback Management offers a flexible pricing model tailored to suit the diverse needs and budgets of our clients within the hospitality industry. Our pricing structure is transparent and based on factors such as the size of your property, the scope of features required, and the volume of feedback analyzed. We provide competitive pricing options designed to ensure affordability without compromising on the quality or effectiveness of our solution. Contact our sales team today to discuss pricing options and find the plan that best aligns with your specific requirements and budget constraints.

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