Overview

Launch year

2018

Compatible integrations

0

Description

Me & U’s Connect CRM is a powerful customer relationship management tool designed to streamline communication, enhance guest engagement, and improve service delivery. It offers a unified platform to track customer interactions, manage leads, and personalize offers based on guest preferences and behavior. Ideal for independent hotels, small groups, and chains, Connect CRM helps businesses of all sizes optimize their customer relationships. The system can be easily integrated with existing booking engines, point-of-sale systems, and other hospitality tools to ensure seamless data flow and maximize operational efficiency.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryRestaurant technology

SubcategoryRestaurant Customer Relationship Management (CRM)

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces

Product features

Automation

Contact Management

Customer Service

Marketing Management

CRM Optimization

CRM Reporting & Analytics

Communication

Sales Management

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for Me & U Connect CRM is seamless and efficient, designed to get you up and running quickly. Upon registration, our team provides a tailored setup that aligns with your business needs, including configuring customer profiles, communication channels, and integration with existing systems. Training and support resources are provided to ensure a smooth transition, while our dedicated customer success team remains available to guide you through every step of the process.

Scalability

Me & U Connect CRM is highly scalable, designed to grow alongside your business. Whether you are managing a small independent hotel or a large chain, the system adapts to your changing needs. It seamlessly integrates with additional services and tools as your operations expand, supporting an increasing volume of customer interactions, data management, and reporting. This flexibility ensures that Connect CRM remains effective, efficient, and reliable as your business evolves.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

Buyers

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