Product myCheckIn (eReg and eFolio)
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myCheckIn (eReg and eFolio)

By NEORCHA
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Fully integrated digital guest journey with Neorcha myCheckIn

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2015

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Compatible integrations

29

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Description

Neorcha myCheckIn (eReg and eFolio) is a simple contactless solution for hotel guests to speed up their check in and check out processes. myCheckIn enables your guests to check in more quickly without installing an app. It enables your guests to update their own profile, so you can spend less time on administration and more time focusing on your guests. Through myCheckIn, you also eliminate paper and operate greener. Plus, with a completely contactless check-in process, you keep your hotel guests and staff healthy and safe!

Details

Infrastructure detailsCloud, Open API, Multi-Property
Support languagesENAR
CategoryHospitality operations
SubcategoryHotel Contactless Solutions
Integrations

Customer needs to enable their PMS Neorcha certified interface. 

Send the endpoint and credentials to Neorcha.

IndustryHospitality

Screenshots, videos and other resources

Product features

Contactless Solutions General

Alerts and Notifications
Automatic Translations
Content Management System (CMS)
Customise With Brand Identity (Font, Logo, Colors and Images)
Embed In Existing Website Page
Integrated Payment Gateway
Marketing Communications Opt-in
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Currency Support
Multi-Lingual
Multi-Property Management
No Download Required
Pre-arrival Upselling And Upgrades
Tag Management & Tracking Configuration
Web Based (Appless)
Web Design
Whitelabel Capability
Guest Communication
Digital Concierge
Analytics Dashboard
Mobile App
Chatbot Provides Contextual Support Via Relevant Details

Security And Compliance Contactless Solutions

Network Security
SOC2 Complaint
GDPR Compliant
California Privacy

Tours & Activities Booking

Whitelabel Capability
SMS Text Messaging
Digital Vouchers and Tickets
Mobile Checkout

Check-in and Check-out

Access Management (Cloud Based)
Check-In Upselling
Check-Out Time Integration with PMS
Collect Deposits
Door Lock Integration
Group Reservations Management
Hotel Website Check-in Portal
Keyless Entry
Pre-Registration Information Collection
Registration Card E-signature
Remote Checkin
Self Service Check-In
Self Service Check-Out
Terms And Conditions Signing

Food and Beverage ordering

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager

Integrations

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CRS

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Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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Oracle Hospitality Integration Platform ( OHIP )

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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360° - CRM & Central Data Platform

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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dailypoint Data Laundry

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Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)
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dailypoint Loyalty

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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OPERA 5 Property Management

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Cendyn CRS

verifiedVendor verified
Vendor: CendynCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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CRS

verifiedVendor verified
Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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dailypoint Data Laundry

verifiedVendor verified
Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)
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360° - CRM & Central Data Platform

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Cendyn CRS

verifiedVendor verified
Vendor: CendynCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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D-EDGE - Booking Engine

verifiedVendor verified
Vendor: D-EDGECategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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OPERA Cloud Property Management

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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dailypoint Loyalty

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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protel Air cloud PMS

partially_perifiedPartially verified
Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Interel OS

partially_perifiedPartially verified
Vendor: InterelCategory: Information communication technologySubcategory: Guest Room Management System (GRMS)
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protel Air cloud PMS

partially_perifiedPartially verified
Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Vostio Access Management

unverifiedUnverified
Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Mobile Access and Keyless Solution

unverifiedUnverified
Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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XnPOS

unverifiedUnverified
Vendor: XN Protel SystemsCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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Vostio Access Management

unverifiedUnverified
Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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DirectKey™

unverifiedUnverified
Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Salto Access control

unverifiedUnverified
Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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XnPOS

unverifiedUnverified
Vendor: XN Protel SystemsCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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Visionline Access Management

unverifiedUnverified
Vendor: Assa AbloyCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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dailypoint Marketplace

unverifiedUnverified
Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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Salto Access control

unverifiedUnverified
Vendor: SaltoCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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dailypoint Marketplace

unverifiedUnverified
Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Technical specifications

Specifications

Quick check-in process upon arrival, Instant guest profile update on Hotel PMS, Enhanced guest profile and data quality, Digital Terms and Conditions with electronic signature, Contactless features keeping your guests and staff safe, Save paper, reduce costs and operate greener, Improved guest journey and customer experience, Pay as you go, GDPR compliant

Configurations

The technology supplier has to do the set up from the back end, and training for the client is part of the pricing.

Scalability

Unlimited users, Unlimited properties

Fee structure

Per room per month with implementation fee
Starting from:
$2
Pricing:

Our pricing model is very flexible and comprises of two components: One Time setup fee and Yearly license fees. The yearly subscription can be implemented on a per-room or per-device basis.

Buyers

FAQs

What is the purpose of using QR Codes in "Paperless iSign” product?

QR codes on the iPad enable guests to scan and complete their registration card or access their folio using their OWN devices, providing a seamless and contactless experience.

Can we add videos to the "Paperless iSign” promotion sliders?

Sure we can add videos by enabling the digital signage module on the Paperless iSign product.

Is it possible to display the Paperless iSign documents in Portrait mode?

No, the Paperless iSign product is designed to be displayed in landscape mode only providing a more user-friendly display for the guest.

Can additional documents or coupons be included under the same Paperless iSign product?

Sure our paperless iSign is capable of accepting any document at the reception, we require to have confirmation number on the documents in order to archive them all under one unique ID. We can include Registration cards, Folios, Paid outs, Exchange receipts, and more.

What iPad model is recommended for using Paperless iSign?

We recommend using iPads with at least iOS 12 for optimal performance with Paperless iSign product.

Which network should be used on the iPads?

Any network with a stable internet connection will work for the iPads.

Can multiple iPads be used for one Opera user?

Each iPad should be connected to a single workstation to ensure smooth operation and avoid conflicts.

How long can Neorcha retain customer data?

As data processor, Neorcha will ask each customer (data controller) on the data retention period to be applied, our system will automatically handle the deletion of data. The Customer can also request to export the registration cards & folios upon request for old periods.

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