Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2021

Compatible integrations

Description

PayOne Pay-By-Link enables hotels to send invoices and personalized payment request links to customers via email, SMS, or WhatsApp. This solution provides an automated, hassle-free user experience, allowing hotels to streamline revenue collection, reduce human error, ensure guaranteed bookings, and facilitate automated reconciliation. Additionally, PayOne Pay-By-Link helps generate more revenue through currency conversion through our multi-currency pricing (MCP).

Through integration with the Oracle Hospitality OPERA property management system (PMS), PayOne Pay-By-Link fetches relevant details of bookings associated with outstanding payments. PayOne Pay-By-Link then sends corresponding personalized payment links through email, SMS, or WhatsApp to customers.

Upon clicking the payment link, the customer is directed to a web page containing a summary of the booking and presented with available payment methods and supported payment currencies. After providing payment method details, the transaction is processed in association with the hotel’s preferred acquirer. The customer receives an immediate receipt, and payment details are automatically reflected in Oracle Hospitality OPERA.

PayOne Pay-By-Link is pre-integrated with various acquiring backends, processors, and payment gateways, minimizing the time and effort needed to launch the services for hotels.

PayOne SmartLink is designed for hotels that have PMS on-premises.
This solution is validated by Opera.

**Note: For hotels using PMS on cloud, please refer to PayOne Pay-By-Link for Hospitality (OHIP).

Details

Infrastructure detailsCloud

Support languagesENAR

CategoryFinance and payments

SubcategoryEcommerce payment platforms

Integrations

IndustryHospitality

Screenshots, videos and other resources

Product features

Payment Methods

American Express

Apple Pay

Credit Card Payments

Google Pay

Installment Plans

Mastercard

Multi-Currency Support

Online Payments

Partial Capture

Pay by Link

Payment Log Reports

PCI-DDS Compliant Payments

Pre-Authorizations

Visa

Network International

Mada (Saudi Arabia)

Tabby buy now pay later

STC Pay (Saudi Arabia)

Urpay (Saudi Arabia)

SADAD (Saudi Arabia)

Emkan (Saudi Arabia)

Al Rajhi Bank (Saud Arabia)

Riyad Bank (Saud Arabia)

Banque Saudi Fransi

Arab National Bank (Saudi Arabia)

Saudi National Bank (Saui Arabia)

Middle East Payments Services MEPS (Jordan)

CSCBank SAL (Jordan)

Magnati Payment Solutions

Neopay/Mashreq Bank (UAE)

CrediMax (Bahrain)

Check-Out Experience

All Card brands identification

Card validation (Real Time)

Send a payment link from PMS

General Online POS

Multi-Processor Gateway

Customizable Branded Interface

Flexible Payment Notifications

Excel Export

Scheduled Payments

Insight Management (customer country / returning customer)

Merchant Tools

Refund Management

Security and Compliance Online POS

3-D Secure Payments

Payment Tokenization

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Integrations

Filter:

Clear filter

OPERA 5 Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

OPERA Cloud Property Management

Vendor verified

Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

In order to acquire PayOne's OXI interface, it is recommended to initiate contact with Oracle directly or engage with an authorized Oracle Reseller. This strategic approach ensures seamless acquisition of the interface, allowing for streamlined integration within your business infrastructure. By reaching out to Oracle or its resellers (either directly or through PayOne), you gain access to comprehensive expertise and tailored guidance, facilitating an informed decision-making process aligned with your organization's specific requirements and objectives.

Scalability

PayOne's SmartLink for Hospitality offers exceptional scalability to adapt to the evolving needs of your business. Whether you're a small independent hotel or a large hotel chain, SmartLink seamlessly accommodates increased transaction volumes and expanding operations. With its robust infrastructure and advanced technology, SmartLink maintains optimal performance even during periods of high demand. Trust SmartLink to grow alongside your business, providing the reliable payment processing solution needed to support your expansion and success in the dynamic hospitality industry.

Fee structure

Monthly Flat Fee

Pricing:

Monthly Fee

PayOne's SmartLink for Hospitality offers a transparent and flexible pricing model tailored to suit the diverse needs of businesses in the hospitality sector. Our pricing structure is designed to be scalable and cost-effective, accommodating businesses of all sizes. Whether you prefer a subscription-based model or a pay-as-you-go option, SmartLink ensures affordability without compromising on quality. Additionally, our team is available to discuss specific pricing plans and provide clarity on any questions you may have, ensuring transparency and peace of mind throughout the process.

Buyers

FAQs

What type of benefits does your integration provide?

Our integration offers a range of benefits designed to optimize your operations and enhance your customer satisfaction: •Guaranteed bookings and increase revenue •Reduce fraud losses due to reduced manual card entry and encrypted card details •Seamless reconciliations •Enhanced and secure guest experience

What type of integrations do you support?

We currently support the following integrations: •Pay-by-Link: PayOne and OPERA integration through OXI and OHIP protocols •Pay @ Reception (POS): PayOne and OPERA integration through OPI protocols •Pay @ Counter (POS): PayOne and Simphony integration through SPI protocols

What type of payment methods do you support?

We offer comprehensive support for various payment methods across different regions: KSA: Mada,Tabby, STC Pay, UrPay, SADAD, Emkan, Apple Pay, Google Pay, Visa, MasterCard, American Express UAE: Visa, MasterCard, AMEX, Apple Pay, Google Pay, Tabby Jordan: VISA, MASTERCARD, AMEX, Apple Pay, Google Pay

Who are the acquirers you are connected to?

We are connected with a wide network of acquirers to ensure smooth transactions: KSA: Al Rajhi Bank, SNB, Riyad Bank, SAB, Bank Saudi Fransi, ANB, STC Bank, American Express Saudi Arabia, UrPay and Tabby.  Jordan: Network International, MEPS, CSC, American Express Middle East. UAE: FAB (Magnati), ADCB, ADIB, Mashreq bank (NeoPay), Tabby. Bahrain: CrediMax.

What are the solution characteristics?

Our solution is tailored to meet your needs and offers the following features: All of our integrations are validated by Oracle. Our POS integrations are POS vendor agnostic. Support for Multi-Currency-Pricing to cater for diverse markets. Automatic reflection of all payments to the OPERA PMS & Simphony for real-time updates. Seamless and quick integration process. Ability to send payment links via SMS, email, and WhatsApp. Customizable payment screens to align with your branding. We provide robust reporting and analytics tools that will enable you to gain insights into your payment transactions. Enhanced security measures such as End-to-End Encryption, PCI Compliance, Risk Rules & Fraud Detection and 3D Secure. We provide 24/7 support.

What are the implementation costs?

In order to proceed with the implementation; the hotel will need to pay Oracle Partner/ Reseller the following fees: •License Fees (One-Time fee) •Implementation Fees (One-Time Fee) •Annual Maintenance Fee (Annual – Recurring Fee) The hotel will also need to pay the Acquirer, the following fees: •Transactional Processing Fees to the Acquirer

What is the implementation process?

To acquire PayOne's OPI interface, it is advisable to directly contact Oracle or connect with an authorized Oracle Reseller. This strategic approach guarantees a smooth acquisition of the interface, enabling streamlined integration into your business infrastructure. By approaching Oracle or its resellers—either directly or via PayOne—you benefit from extensive expertise and customized guidance. This assists in making an informed decision that aligns with your organization's specific needs and goals.

How much does time the implementation takes?

The implementation typically takes 6-8 weeks, ensuring a swift transition and minimal disruption to your operations.