Product RMS Cloud
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RMS Cloud

By RMS
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RMS Cloud

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

1983

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Compatible integrations

87

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Description

RMS offers a comprehensive suite of hospitality management solutions designed to streamline operations and enhance guest experiences. Our main function revolves around providing cloud-based software solutions for property management, revenue management, and guest engagement. Ideal for independent hotels, chains, small groups, and travel management companies, our product caters to a wide range of businesses in the hospitality industry. One unique selling point is our seamless integration capabilities, allowing easy implementation without disrupting existing workflows. Whether you're a boutique hotel or a large resort, RMS Cloud offers customizable solutions to meet your specific needs and drive success in the competitive hospitality market.

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryHospitality operations
SubcategoryProperty Management System (PMS)
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Vacation rental and short stay rental management companies, Hostels and budget accommodations, Enterprise hotel chains

Screenshots, videos and other resources

Product features

API connectivity and integrations

Back Office Management and Administration

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile
Branded Loyalty Program
CRM Integration
Custom Loyalty Program Module
Emailing Automation (Pre and Post-Stay)
GDPR Compliant
Guest CRM
Guest Feedback Module (Comment Cards/Reviews)
Guest Profiles
In-Stay Guest Surveys
SOC2 Complaint

Reservations and front desk operations

Room And Rates Management

Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Support for Weekly And Monthly Rates
Yielding (Revenue Management) Module

Group Block Management

PMS Finance and accounting

Enterprise functionality

Manage data at a centralized, enterprise level
View multi-property availability

Customer data and guest profiles

Guest communication

Email Payment Requests To Guests
Add attachments to guest communication emails
Send cancellation emails
Send confirmation emails
Send guest marketing emails
Send on-property emails
Send pre-arrival emails
Emailing Automation (Pre and Post-Stay)
Text guests pre-stay
Text guests while in-house
Send confirmation emails
Send on-property emails

PMS Security And Compliance

SOC I & II Compliant
Supports multi-factor authentication (MFA)
Vendor is GDPR compliant
Vendor is PCI compliant
Custom Reports
Customizable permissions based on user roles
PCI-DDS Compliant Payments
Secure guest data storage

Availability calendar

PMS Sales and Catering Module

System performance and hosting

PMS reporting and analytics

Custom dashboards
Multi-property dashboard
Housekeeping reports
Night audit reports

Integrated booking engine

PMS native integrated booking engine
3rd party add-ons integration available
Displays room descriptions and images
Dynamic rate option
Pre-arrival email option

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses
Self service onboarding tool

Integrations

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AI Native

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IDeaS G3 RMS

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Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Atomize RMS

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Vendor: AtomizeCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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iPortal

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Vendor: TigerTMSCategory: Guest and traveler techSubcategory: Digital compendium and directories
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iSurf

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Vendor: TigerTMSCategory: Information communication technologySubcategory: Network & WIFI
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Avalon Analytics

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Goki Smartlock

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Vendor: GokiCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Goki Smartdisc

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Vendor: GokiCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Optii

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Vendor: OptiiCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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Duve

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Vendor: DuveCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Guest Management System

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Vendor: Canary TechnologiesCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Revinate Guest Feedback

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Vendor: RevinateCategory: Business intelligenceSubcategory: Reputation Management
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UpsellGuru On-Arrival Upselling

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ReviewPro Reputation

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Vendor: ShijiCategory: Business intelligenceSubcategory: Reputation Management
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FLYR Hospitality | Insights

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The SiteMinder platform

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Duetto RMS

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IDeaS RevPlan

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IDeaS Optix

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Market Insight

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Rate Insight

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Parity Insight

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Lighthouse BI

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Vendor: LighthouseCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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dailypoint Loyalty

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Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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D-EDGE - GDS Solutions

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Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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dailypoint Data Laundry

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Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)
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Cendyn CRM

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Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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360° - CRM & Central Data Platform

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Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Loopon Post-Stay

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Vendor: LooponCategory: Business intelligenceSubcategory: Reputation Management
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Optii

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Vendor: OptiiCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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StayPlus

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Vendor: PlusgradeCategory: Commercial and distributionSubcategory: Upselling Solutions
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StayExtend

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Vendor: PlusgradeCategory: Commercial and distributionSubcategory: Upselling Solutions
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Premium Upgrade

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Vendor: PlusgradeCategory: Commercial and distributionSubcategory: Upselling Solutions
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HotelIQ

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Vendor: HotelIQCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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The Digital Hotelier

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Vendor: The Digital HotelierCategory: Guest and traveler techSubcategory: Digital concierge solutions
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Guest Management System

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Vendor: Canary TechnologiesCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Cendyn CRM

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Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Smart Lock Pro

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Vendor: GokiCategory: Information communication technologySubcategory: Access Control And Door Lock Tech
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Pricing Manager

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Vendor: LighthouseCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Business Intelligence

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Vendor: LighthouseCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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Revinate Guests

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Vendor: RevinateCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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FairPlanner by Fairmas

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Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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Revenue Planning & Analytics by Fairmas

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Vendor: FairmasCategory: Business intelligenceSubcategory: Financial planning and reporting
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FLYR Hospitality | Optimize

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Vendor: FLYRCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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FLYR Hospitality | Insights

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Vendor: FLYRCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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WiFi Guest Management

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Vendor: 4WiFiCategory: In room techSubcategory: Guest Internet
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Atomize RMS

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Vendor: AtomizeCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Shackle

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Vendor: ShackleCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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UpsellGuru In-Stay Upselling

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Vendor: UpsellGuruCategory: Commercial and distributionSubcategory: Upselling Solutions
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UpsellGuru On-Arrival Upselling

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Vendor: UpsellGuruCategory: Commercial and distributionSubcategory: Upselling Solutions
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Data Management for Hotel Assets by Fairmas

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Vendor: FairmasCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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UpsellGuru Pre-Arrival Upselling

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Vendor: UpsellGuruCategory: Commercial and distributionSubcategory: Upselling Solutions
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dailypoint Data Laundry

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Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)
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dailypoint Loyalty

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Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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Parity+

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Vendor: RateGainCategory: Business intelligenceSubcategory: Rate Shopping Tools
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Demand AI

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Vendor: RateGainCategory: Business intelligenceSubcategory: Market Intelligence Tools
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Demand Booster

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Vendor: RateGainCategory: Commercial and distributionSubcategory: Marketing Platform
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Reputation Management

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Vendor: GuestTouchCategory: Business intelligenceSubcategory: Reputation Management
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Parity Watch Tower

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Vendor: RateGainCategory: Business intelligenceSubcategory: Rate Shopping Tools
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Intelity

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Vendor: IntelityCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Whistle

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Vendor: WhistleCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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Nevayawifi.

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Vendor: NevayaCategory: In room techSubcategory: Guest Internet
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Samsotech Paperless Check-ins

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Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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dailypoint Marketplace

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Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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iSurf Pro

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Vendor: TigerTMSCategory: Information communication technologySubcategory: Network & WIFI
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Flexkeeping

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Vendor: FlexkeepingCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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Tripleplay by Uniguest

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Vendor: UniguestCategory: In room techSubcategory: IPTV/ in-room entertainment
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Samsotech Contactless Check-ins

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Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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Samsotech Mobile Check-Ins

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Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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Samsotech Kiosk Check-ins

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Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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Quickbooks

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Vendor: IntuitCategory: Finance and paymentsSubcategory: Financial Accounting
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Samsotech Passport/ID scanners

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Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Back Office Operations Software
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Samsotech VICAS

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Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Identity Verification Solutions
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Ratedock

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Vendor: RateDockCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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RoomPriceGenie

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Vendor: RoomPriceGenieCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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SynXis Central Reservation System

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Vendor: SabreCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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Unifocus planning and scheduling

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Vendor: UnifocusCategory: Hospitality operationsSubcategory: Workforce management solutions
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RoomChecking

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Vendor: RoomCheckingCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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Myma AI Chat

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Vendor: Myma.aiCategory: Guest and traveler techSubcategory: Website chatbots
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Booking Engine

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Vendor: Net affinityCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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Hotel RevBoost

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Vendor: Intellisoftware Pty LtdCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Breezeway Ops

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Vendor: BreezewayCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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GroupPay™

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Vendor: Onyx CenterSourceCategory: Finance and paymentsSubcategory: Commission payment solutions
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PayRoute™

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Vendor: Onyx CenterSourceCategory: Finance and paymentsSubcategory: B2B payment solutions
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CommPay™

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Vendor: Onyx CenterSourceCategory: Finance and paymentsSubcategory: Commission payment solutions
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Onyx CenterSource

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Vendor: Onyx CenterSourceCategory: Finance and paymentsSubcategory: Virtual card processing/OTA reconciliation
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TeamStream by The Digital Hotelier

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Vendor: The Digital HotelierCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools
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dailypoint Marketplace

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Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Technical specifications

Specifications
Configurations

The onboarding process for RMS is designed to be seamless and efficient, ensuring a smooth transition for our valued clients. Our dedicated team of experts provides personalized assistance every step of the way, guiding you through setup, configuration, and training to maximize the benefits of our platform. With intuitive interfaces and comprehensive support resources, we empower your team to quickly adapt to our system, minimizing disruption to your operations and allowing you to focus on delivering exceptional guest experiences.

Scalability

RMS offers unparalleled scalability to accommodate the diverse needs of our clients, whether they are independent hotels, chains, or travel management companies. Our cloud-based software architecture enables seamless expansion and customization, allowing businesses to effortlessly add new properties, rooms, and functionalities as their operations grow. With robust infrastructure and flexible configurations, RMS Cloud ensures optimal performance and reliability, providing a scalable solution that evolves with your business and adapts to changing market demands.

Fee structure

Project Based
Pricing:

RMS Cloud offers a flexible pricing model tailored to the specific needs and size of each property. Our pricing structure is transparent and based on a subscription model, with costs determined by factors such as the number of rooms, properties, and additional features required. We provide competitive pricing packages designed to accommodate properties of all sizes, from small independent hotels to large chains, ensuring affordability and scalability for our clients. Additionally, we offer customizable solutions and optional add-ons to meet the unique requirements of each business.

Buyers

FAQs