Product ROOMNET Hospitality Apple TV
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ROOMNET Hospitality Apple TV

By ROOMNET
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ROOMNET

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Darren KingCEO
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Carlos Abou-Diwan

Technology systems design & implementation

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Overview

Launch year

2014

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Compatible integrations

1

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Description

ROOMNET Hospitality Apple TV 4K solution is designed to enhance guest experiences in hospitality settings. Its primary function is to provide guests with seamless access to a variety of entertainment options, including streaming services, hotel information, gaming, wellness and personalized content. Ideal for independent hotels, chains, and boutique accommodations, this product offers a modern and interactive way for guests to engage with hotel amenities and provide an at home entertainment experience for your guests. It does not require complex integrations, ensuring easy implementation and minimal disruption to existing systems.


Working with any TV, we support all major streaming platforms including Netflix, Prime, YouTube, Paramount, STAN, HBO, OSN... You name it and there's an App for that (23,000+ in fact)!

No more complex & unreliable casting required and yes, it works for Android users too!


With ROOMNET Hospitality Apple TV, hotels can elevate their guest satisfaction levels and differentiate themselves in a highly competitive market. Just ask our customers - Four Seasons, Soho House, Vida, Proper, Arrive, Dakota, Noble House, Nobu & many more!

Details

Infrastructure detailsCloud, Multi-Property
Support languagesEN
CategoryIn room tech
SubcategoryIPTV/ in-room entertainment
Integrations

Integration with most PMS's available via our middleware platform. The entire solution is cloud managed, so you always have access to view, manage and update the solution and its content... in real time!

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Vacation rental and short stay rental management companies, Hospitality management companies

Screenshots, videos and other resources

Product features

General IPTV

24x7x365 Multi-Lingual Guest Support
Device Streaming (Android Compatible)
Device Streaming (iOS Compatible)
Guest / Visitor Based WiFi
High-Speed Internet Access
Interactive Channel Guide
Mini-Guide Channel Banner
On-Screen Hotel Services
Secure Guest Authentication
Television Services
Welcome Page

Integration, Connectivity And APIs IPTV

Casting
Housekeeping Module
Hulu
Netflix
Open API
Pandora
PMS Integration
YouTube

Management and Optimization IPTV

Customizable Branded Interface
Guest Marketing
Network Optimization and Analytics
Portal page Creation, Authentication, Management And Reporting
Usage Analytics

Support Level

Local / Regional Support in Middle East and Africa
24/7 Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Self service onboarding tool
In-product help and walk throughs

Integrations

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Hudini

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Vendor: HudiniCategory: Guest and traveler techSubcategory: Guest stay and journey management platforms

Technical specifications

Specifications

Please visit our wiki for more technical information... https://wiki.roomnet.com/en/public/product-guides/appletv/home

Configurations

The automated onboarding process for ROOMNET Hospitality Apple TV is streamlined and efficient, ensuring a seamless integration into your hotel's existing infrastructure. Our dedicated team works closely with your staff to customize the setup according to your specific needs and preferences. From initial consultation to installation and training, we provide comprehensive support every step of the way, ensuring a smooth transition and minimizing any disruption to your operations.


Hotels can install the platform themselves or use our highly skilled engineering team to do it for you. Even with the self-install process, our team is always on hand to assist.

Scalability

ROOMNET Hospitality Apple TV offers excellent scalability to accommodate the diverse needs of hotels of all sizes, from boutique establishments to large chains. Whether you're managing a single property or multiple locations, our solution seamlessly scales to meet your requirements.


With flexible deployment options and robust management features, ROOMNET Hospitality Apple TV can easily adapt to changes in your business environment, ensuring that you can continue to deliver exceptional guest experiences as your operation grows and evolves.


By using Apple TV's and Apple's tvOS, the solution is always up to date, relevant and ready for what the future brings.

Fee structure

Project Based
Tiered Subscriptions
Pricing:

The pricing model for ROOMNET Hospitality Apple TV is designed to be flexible and tailored to the specific needs of each hotel property. We offer competitive pricing options that take into account factors such as the number of rooms, additional features required, and the level of support desired. Whether you're a small independent hotel or a large chain, our pricing structure ensures that you receive a cost-effective solution that maximizes value while meeting your budgetary constraints. Contact us today to discuss pricing options and find the perfect fit for your property.

Buyers

FAQs

Does it support Android users?

Yes. Guests login to their favourite App's directly using a simple QR code - You don't even need to be on the Wifi.

Do I need hospitality specifically TV's?

No. Any TV equipped with HDMI is supported.

Do I need to add a Chromecast dongle?

No. Guests login to App's directly or they can use the built-in Airplay 2 functionality.

Can the system work wirelessly?

Yes. But if you require Multicast based IPTV channels, then you'll need use ethernet.

How do I know my guests credentials will be safe?

Guests logins and passwords pass from them directly to the App provider. ROOMNET never sees or captures any login or password information. Furthermore all guest data or downloads are automatically removed on check-out.

Do I need two remote controls - One for the Apple TV & one for the TV?

No. ROOMNET's custom remote control is very easy to use with only 12 buttons and built-in support for thousands of different TV models, including IR & CEC.

What speed internet is required?

We recommend a minimum of 2.5mbps per occupied room, but we have customers in remote locations with less than that.

Can I update my hotel content or does your team have to do it?

Our proprietary Glyde management dashboard provides full remote access to the solution for management and content updates. Full support for video, PDF's & images is supported, all in glorious HDR+ & 4k resolution.

Audio is important to me, so what audio do you support?

Dolby Atmos support is built-in as standard.

Is there any locations that I can't install ROOMNET?

Yes. If there is no internet then the solution cannot be installed. In addition China has not yet approved the use of Apple TV in its territories.

Does the solution support 4k video?

Yes. Unlike hotel TV's where the interface is 1080p (except for content playback), the entire experience is 4k throughout.

Isn't putting Apple TV's in every room is expensive?

We can extend the life of your existing TV's by many years, helping the environment and reducing the costs of replacing hotel TV's regularly. Furthermore, the hardware is supported for up to 10 years, so the lifetime of the product is extraordinarily long, compared to SMART TV and or other IPTV platforms.

Won't these Apple TV's be stolen?

We provide security brackets to protect the devices from theft. In addition if a device is reported as lost or stolen, we can render them useless, forcing a message on the screen to contact ROOMNET.

Can my guests control their Apple TV with their own device?

Apple iOS users can use control centre to use the Apple TV in their guest room using their own device (iPhone or iPad).

Hotel TV's now have Apple TV built-in though?

No. Some hotel TV's have support for Airplay (casting) and the Apple TV+ App, which is Apple's content streaming App (their equivalent to Netflix). To get access to the full feature set & performance of Apple TV, you must use an Apple TV 4K STB.