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Sponteous

By Sponteous
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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2018

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Compatible integrations

9

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Description

Sponteous is a fully automated upselling platform that enables guests to bid on room upgrades and customize their stay.


Seamlessly integrated with 30+ PMS, Sponteous can send email, SMS or WhatsApp to your incoming guests a few days before their arrival. Once guests click on their personalized link, they can, by moving a slider, name their price on your premium empty rooms and purchase products. The platform can automatically accept all the best offers and update your PMS.


Hotels can segment offers based on criteria like rate type, ensuring personalized guest experiences.


Sponteous operates on a commission-only, win-win model—no fixed fees—ensuring that hotels only pay for successful upsells. With Sponteous, you can effortlessly drive additional revenue while elevating guest satisfaction.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryCommercial and distribution
SubcategoryUpselling Solutions
Integrations
IndustryHospitality

Screenshots, videos and other resources

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Product features

Data Analytics and Reporting

Conversion Rate Reports
Real time reporting

Integration, Connectivity And APIs Upselling

Upselling Capabilities /Options

Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Omnichannel Communication (Email, Chat, SMS, Whatsapp)
Pre-Arrival Emails
Property Level management
Real Time Live Availability
Supports Multiple PMS
Upsell Services And Offers
Easy Room Selection

Upselling automation

PMS Posting

Upselling customization

Customize With Brand Identity (Font, Logo, Colors & Images)
Landing Page Builder
Branded emails
Image gallery

Languages supported for your guests

Arabic
Czech
Danish
Dutch
English
Finnish
French
German
Hebrew
Hungarian
Italian
Korean
Norwegian
Polish
Portuguese
Slovak
Spanish
Swedish
Thai
Turkish
Vietnamese

Upselling settings and management

Deal/Offer Templates Library
Role-Based Access for Users
Chain Dashboard

Support Level

Office Hours Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Self service onboarding tool
In-product help and walk throughs

Integrations

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OPERA Cloud Property Management

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Stayntouch Hotel PMS

verifiedVendor verified
Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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D-EDGE - Channel Manager

verifiedVendor verified
Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)
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The SiteMinder platform

verifiedVendor verified
Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager
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Apaleo Open PMS

partially_perifiedPartially verified
Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Clock PMS+

partially_perifiedPartially verified
Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Cloudbeds PMS

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Vendor: CloudbedsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Mews PMS

unverifiedUnverified
Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Mews PMS

unverifiedUnverified
Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications


Configurations

The onboarding process for Sponteous is designed to be seamless and efficient, ensuring a smooth transition for hospitality businesses. Upon signing up, our dedicated implementation team collaborates closely with your organization to understand specific needs and configure the platform accordingly. We provide comprehensive training sessions tailored to different user roles within your team, ensuring everyone is equipped to leverage Sponteous effectively. Our support team remains accessible throughout the process, offering guidance and troubleshooting to maximize the benefits of our integrated hospitality solutions from day one.

Scalability

Sponteous offers robust scalability tailored to meet the evolving needs of hospitality providers. Whether you're an independent hotel or a growing chain, our platform seamlessly scales with your operations. From managing a few properties to expanding across regions, Sponteous adapts to varying complexities and scales effortlessly. Our flexible architecture and cloud-based technology ensure that as your business grows, our solutions grow with you, providing continued support in enhancing guest experiences and operational efficiency without compromising performance or reliability.

Fee structure

Performance Based
Starting from:
$1
Pricing:

Commission-based model

No integration fee.

No minimum billing.

Buyers

FAQs

Can Sponteous reach guests coming from OTAs?

Yes! Sponteous can reach both direct bookers and guests coming from OTAs.