Product TeamStream by The Digital Hotelier
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TeamStream by The Digital Hotelier

By The Digital Hotelier
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Streamline Your Hotel Operations with TeamStream

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Qutaiba AlaliFounder and CEO
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Overview

Launch year

2022

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Compatible integrations

9

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Description

TeamStream is an all-in-one hotel management platform designed to simplify and centralize every aspect of hotel operations. Built for operational managers and frontline staff, it offers real-time analytics, task automation, and integrated communication tools to enhance team collaboration and efficiency. With its intuitive interface, TeamStream reduces manual work and paperwork, helping hotels cut operational costs by at least 20% while boosting overall revenue.

Ideal for independent hotels, small groups, and larger chains, TeamStream seamlessly integrates with existing POS and PMS systems, making implementation smooth and hassle-free. Whether managing staff schedules, tracking guest requests, or monitoring housekeeping tasks, TeamStream provides a unified solution to keep operations running smoothly and guests satisfied.


 

Details

Infrastructure detailsStand-alone
Support languagesEN
CategoryHospitality operations
SubcategoryBack Office Collaboration Hotel Tools
Integrations
IndustryHospitality
This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Screenshots, videos and other resources

Product features

Dashboards, Analytics and Reporting

Alerts and Notifications
Ancillary Revenue Tracking
Corporate Reporting
Custom Alerts
Custom Reports
Customizable Notifications And Alerts
Daily Reporting
Dashboarding And Data Visualization
Food & Beverage Reporting, Analysis & Forecasting
Other Income Forecasting, Reporting & Analysis
Real Time Alerts
Reporting And Analytics
Sales Analytics
Sales Data
Sales Forecasting
Sales Reporting
Sales Team Productivity Tracking
Scheduled Reports
Performance Reporting
Complaint Resolution Insights: Tracks resolution times and outcomes.

Human Resources Management

Messaging And Collaboration

Assign Alerts to Departments
File Library Support (Images, Docs and Videos)
Guest Feedback Management
Guest Messages & Notifications
Guest Requests
Housekeeping Requests
In App Translation
Message Routing
Pre-Arrival Emails
Push Notifications
Staff Communication (Task Manager) Module
Team Chat
Team Goals (e.g. Rewards Sign-Ups, Satisfaction)
Internal Document Storage: Centralized access to policies and manuals

Optimization And Integrations

Device Agnostic
Mobile Access On Any Device
Mobile Optimized/Responsive
Multi-Lingual
Multi-Lingual (Guest Facing)
Online Payments
Open API
Payments Integrations
PCI-DDS Compliant Payments
PMS Integration
Unlimited Users

Task Management And Control

Book Internal Services (e.g: Restaurant, Spa, etc)
Case Management
Custom Inspection Checklists
Deep Cleaning Scheduling
Digital Concierge
Drag-and-Drop Room Assignments
Guest History
Housekeeping Module
In-Room Dining Ordering
Lost And Found
Luggage management
Valet Parking
Maintenance Reporting: Analyzes preventative maintenance effectiveness
Complaint Tracking: Logs and categorizes guest complaints

Workflows And Automation

Custom Rules And Prioritization
Service Recovery/Escalation
Work Prioritization
Escalation Workflows: Automates unresolved complaint escalation
Task Dependencies: Ensures tasks are executed in sequence

Guest experience operations management

Feedback Analytics: Tracks guest satisfaction trends
Guest History: Logs personalized service history
Synchronization of room status, guest VIP status, and housekeeping requirements (DND, MUR)
Room cleaning and maintenance statuses are updated via APIs
Update room statuses in real time (e.g., Clean, Dirty, Occupied)
Bidirectional DND and MUR updates between PMS and platform

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Self service onboarding tool
In-product help and walk throughs

Integrations

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OPERA Cloud Property Management

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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The Digital Hotelier

verifiedVendor verified
Vendor: The Digital HotelierCategory: Guest and traveler techSubcategory: Digital concierge solutions
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Infrasys Cloud POS

verifiedVendor verified
Vendor: ShijiCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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protel Air cloud PMS

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Vendor: XN Protel SystemsCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Oracle MICROS Simphony POS

partially_perifiedPartially verified
Vendor: Oracle HospitalityCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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XnPOS

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Vendor: XN Protel SystemsCategory: Restaurant technologySubcategory: Restaurant Management Software & POS
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Deliverect

unverifiedUnverified
Vendor: DeliverectCategory: Restaurant technologySubcategory: Delivery App Consolidation
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RMS Cloud

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Vendor: RMS CloudCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

Onboarding with The Digital Hotelier for TeamStream is designed for seamless integration. We begin with a personalized kickoff call to understand your specific needs and workflows. Next, we provide comprehensive training materials and dedicated support to ensure your team is proficient with the platform. We'll guide you through the initial setup, data migration (if applicable), and ongoing optimization to maximize your team's efficiency and communication. Our goal is a smooth transition and rapid return on your investment.

Scalability

TeamStream by The Digital Hotelier is built for scalability. Whether you're a single property or a large multi-property group, our platform adapts to your growing needs. Easily add new users, locations, and functionalities as your business expands. Our cloud-based architecture ensures seamless performance and reliability, regardless of your scale. We're committed to supporting your growth with a solution that evolves with you.

Fee structure

Monthly Flat Fee
Pricing:

TeamStream Pricing Plans


1. TeamStream Basic (Free Plan)

  • Guest-facing features only
  • Limited functionality
  • Ideal for small teams that need basic communication


2. TeamStream Plus:

Includes all advanced operational features to streamline hotel management:

✔ Advanced Reporting – Generate reports on occupancy, revenue, and guest satisfaction

✔ Housekeeping Module – Track room statuses, assign cleaning tasks, manage mini-bar inventory, and monitor lost & found items

✔ Maintenance Module – Report and track maintenance issues for quick resolution

✔ Task Management – Assign, monitor, and ensure completion of daily tasks

✔ Staff Scheduling – Optimize workforce efficiency with automated scheduling

✔ Performance Metrics – Track individual and department productivity


💰 Pricing:

  • $159/month – Up to 50 users
  • $289/month – Up to 100 users


3. TeamStream Enterprise (Custom Pricing – TBA)

  • Designed for 100+ users
  • Tailored pricing set by management
  • Includes premium support, advanced security, and custom integrations

Buyers

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