iPortal

TigerTMS iPortal iPortal is a digital assistant on the guest’s own handset that provides everything they need before, during and after their stay. Branded to the exact requirements of the property, content is uploaded and managed directly by the hotel, so there are NO development costs. iPortal transitions the guest experience to provide a welcoming, responsive, and easy to use mobile guest services solution, simply by scanning a QR code.

Modular by design, iPortal can be integrated to the PMS to provide a deeper level of personalisation to their guests. Modules include;

• F&B order and pay - increase revenues and alleviate stress for staff 
• View bill - guests can review their spend at any time during their stay
• Express check-out - to provide a fast auto express check-out service

iPortal also offers:

• Click to call - Web RTC speed dials enable guests to call FREE to hotel departments
• Set do not disturb - with a simple click guests can set their preferences to avoid unwanted interruptions 
• Multi language - providing all your guests with the same information in their desired language
• Guest Chat - to single WhatsApp number or WhatsApp Business
• Customised branding
• Easy to use templates
• Replaces room directories
• Promotes facilities and special offers
• Integration - with many PMS systems
• Enhance ratings - with feedback from guests
• Social Media buttons - linked directly to your social media channels
• Dashboard Analytics for Reporting – see most frequently used buttons
• Multi-site Management - create once, use many to save time
• Integration with PMS to enable guests to set wake-up calls (via innLine*)
• Integration with iReadyRooms housekeeping (Via iReadyRooms*)