Product iSurf
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iSurf

By TigerTMS
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Guest WiFi Management System

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Carlos Abou-Diwan

Technology systems design & implementation

About Carlos Abou-Diwan

Overview

Launch year

1970

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Compatible integrations

10

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Description

TigerTMS iSurf is a comprehensive guest Wi-Fi solution designed to enhance connectivity and internet access for guests in hospitality establishments. With iSurf, guests can enjoy seamless and secure Wi-Fi access throughout their stay, ensuring uninterrupted connectivity for work or leisure. Ideal for independent hotels, chains, and resorts, iSurf caters to businesses seeking to elevate guest satisfaction through reliable and high-quality Wi-Fi services. The implementation of iSurf typically requires integration with existing network infrastructure and property management systems to ensure seamless operation and guest connectivity.

Details

Infrastructure detailsMulti-Property
Support languagesEN
CategoryInformation communication technology
SubcategoryNetwork & WIFI
Integrations

Using the power of iLink – a broader range of PMS systems can be integrated into iSurf. iLink allows your hotel to authenticate your guests and control your bandwidth usage.

 

iLink’s integration to a wider range of PMS systems also supports Charges and Billing – by capturing data usage information, you can calculate charges, or you can offer Wi-Fi for free.

 

iLink offers a Dashboard to give an at a glance view of Wi-Fi charges, and the option to download a full ancillary report.

IndustryHospitality
This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Conference centers and event spaces

Screenshots, videos and other resources

Product features

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
24/7 Online Support
Chat
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

Integrations

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OPERA Cloud Property Management

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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OPERA 5 Property Management

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Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Oracle Hospitality Integration Platform ( OHIP )

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Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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360° - CRM & Central Data Platform

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Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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dailypoint Data Laundry

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Vendor: dailypointCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)
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dailypoint Loyalty

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Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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Clock PMS+

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Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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RMS Cloud

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Vendor: RMS CloudCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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dailypoint Marketplace

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Vendor: dailypointCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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Mews PMS

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Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications
Configurations

Onboarding with TigerTMS iSurf is designed for swift and seamless integration. Our expert team collaborates with yours to understand your specific needs and network infrastructure. We then handle the configuration and integration of iSurf, ensuring smooth connectivity. Training materials and ongoing support are readily available to empower your staff and ensure a confident rollout.

Scalability

Whether you manage a boutique hotel or a sprawling resort complex, our solutions seamlessly adapt to your needs. The infrastructure ensures flexibility and effortlessly handles fluctuations in guest traffic and internet demands. As your business grows, TigerTMS grows with you, providing a reliable and future-proof Wi-Fi foundation for exceptional guest experiences.

Fee structure

Price Per User
Pricing:

TigerTMS offers flexible and transparent pricing models for iSurf. We understand that every hotel has unique needs and budgets, and we're committed to finding a solution that fits your specific requirements. To get a personalised quote tailored to your property, please don't hesitate to contact our sales team directly. They'll be happy to discuss our pricing options and answer any questions you may have.

Buyers

FAQs

Is there a way you can ensure bandwidth is prioritise for guests?

Yes, using intelligent distribution of bandwidth across your entire property, we can guarantee bandwidth per user based on their access credentials.