Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2024

Compatible integrations

Description

UNAUNA Concierge is a cutting-edge digital platform designed to enhance guest experience for independent hotels and small groups. Its primary function is to streamline guest interactions and service requests, allowing for seamless communication between guests and hotel staff. This innovative solution supports personalized service delivery, increasing guest satisfaction and loyalty.
Ideal for independent hotels and boutique accommodations, UNAUNA Concierge offers unique selling points such as real-time engagement and customized service options, empowering establishments to stand out in a competitive market.
The implementation of UNAUNA Concierge is straightforward, requiring minimal integrations with existing property management systems (PMS). Our team provides comprehensive support to ensure a smooth setup, allowing businesses to focus on what they do best: delivering exceptional hospitality.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryChatbot

Integrations

IndustryHospitality

Product features

AI And Natural Language Processing (NLP)

Chatbot Analytics and Data Security

Chatbot Integration, Connectivity And APIs

Live Chat Handover

Omnichannel Messaging

Sentiment Analysis and Chatbot Marketing

Visual Flow Building and Chatbot Customization

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for UNAUNA Concierge is designed to ensure a seamless integration and exceptional user experience. Our team conducts an initial consultation to understand your specific needs and preferences, followed by a personalized setup that includes account configuration and bespoke service options. Comprehensive training sessions empower users to navigate our platform effortlessly, while ongoing support ensures that all inquiries are promptly addressed, enabling you to maximize the benefits of our concierge services tailored to your lifestyle.

Scalability

UNAUNA Concierge is designed for exceptional scalability, enabling seamless adaptation to varying demand levels while maintaining high-quality service delivery. Our robust architecture allows for effortless integration of additional resources and features, ensuring that as your requirements grow, UNAUNA can effectively scale alongside your business. This flexibility ensures a consistent, reliable experience for all users, allowing you to focus on strategic growth without the worry of operational constraints. Choose UNAUNA Concierge for a solution that evolves with you.

Fee structure

Monthly Flat Fee

Pricing:

Pricing details available on vendor website.

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