Integrations

Technical specifications

Advisor

Advisory Services

Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2021

Compatible integrations

19

Description

Our cutting-edge solution is designed to empower your front desk staff with the tools they need to seamlessly upsell services and amenities, turning each guest interaction into an opportunity to boost profits and exceed expectations.Key Features:Smart Upsell Recommendations for each arrival Monthly upselling targets setting & tracking Agent incentive structures to motivate and retain staffAudit management for easy commission handling Insight into revenues generated by each offer and agentOn-site training & dedicated Customer Success Consultant to train and support the front-line team.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryCommercial and distribution

SubcategoryUpselling Solutions

Integrations

IndustryHospitality

Screenshots, videos and other resources

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Product features

Data Analytics and Reporting

Conversion Rate Reports

GDPR Compliant

Real time reporting

Export results in Excel or CSV

Integration, Connectivity And APIs Upselling

1 Way API Connectivity

2 Way OXI Interface

Backend OTA Connectivity

Open API

Upselling Capabilities /Options

Check-In Upselling

Dynamic Upgrade Pricing

On Property Upsells

Packages & deals

Property Level management

Real Time Live Availability

Supports Multiple PMS

Upsell Content To Front Desk & Reservation Agents

Upsell Services And Offers

Attribute based selling

Easy Room Selection

Upselling automation

PMS Posting

Persona engine for improved conversion

Yielding (Revenue Management) Module

Weekly availability (day of the week and time based)

Seasonal availability

Upselling customization

Image gallery

Languages supported for your guests

Upselling settings and management

Deal/Offer Templates Library

Role-Based Access for Users

Chain Dashboard

Support Level

Office Hours Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

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Technical specifications

Specifications

Configurations

UpsellGuru's onboarding is designed for effortless integration. We begin with understanding your unique needs and goals, followed by seamless data connection with your existing PMS and CRS. Our dedicated success team then guides you through intuitive platform configuration and personalized training, ensuring your upselling journey starts off smooth and optimized. You'll be sending data-driven upsells in no time, maximizing guest engagement and revenue.

Scalability

UpsellGuru seamlessly scales alongside your business. Our cloud-based platform handles high volumes of guest data and transactions effortlessly, adapting to growth whether you're a charming boutique hotel or a bustling chain. Whether you manage a handful of properties or hundreds, UpsellGuru delivers powerful upselling insights and automation, empowering you to maximize revenue potential at every stage.

Fee structure

Monthly Flat Fee

Pricing:

Buyers

FAQs

What differentiates UpsellGuru from the competition?

UpsellGuru helps hotels unlock their upselling potential throughout the guest journey. By leveraging on automated, dynamic and customized pre-arrival, on-arrival and in-stay upselling solutions, you can optimize revenue and profit and increase guest satisfaction. With dynamic pricing and bid-for-upgrade, UpsellGuru sets itself apart from the competition.

Can UpsellGuru integrate with my existing PMS?

UpsellGuru offers integration with various popular property management systems (PMS). This means that you can connect UpsellGuru to your existing PMS software, allowing for a seamless flow of guest data and bookings between the two systems. You may refer to our list of PMS partners here: www.upsellguru.com/integrations