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Technical specifications

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Reach out to one of ExploreTECH`s experts

Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2018

Compatible integrations

Description

Userguest is a comprehensive hospitality management platform designed to enhance guest experiences and streamline hotel operations. Its main function revolves around optimizing guest interactions, from booking to check-out, ensuring personalized service and satisfaction. Ideal for independent hotels, chains, and travel management companies, Userguest caters to businesses seeking to elevate guest satisfaction and operational efficiency. The platform seamlessly integrates with existing hotel systems, eliminating the need for extensive IT infrastructure overhauls and enabling swift implementation for maximum impact.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryCommercial and distribution

SubcategoryDirect Booking Conversion Tools

Integrations

IndustryHospitality

Screenshots, videos and other resources

Product features

Conversion Boosters Direct Booking

A/B Testing And Optimization

Form Autofill

Instant Redeemable Rewards

Multiple Source Review Widget (Booking.com, Google, Tripadvisor, etc)

Popup and Exit Intent Messages

Price Comparison

SMS Reminders

Surge Alerts

Tab Abandonment Alerts

Conversion Data Analytics and Reporting

Messaging Analytics

Performance Dashboard

Integration, Connectivity And APIs Conversion

Offers and Promotions

Personalization

A/B Testing And Optimization

Booking Engine Data Used For Reminders

Custom Segment Messaging

Conversion Rate Monitoring and Parity

Metasearch Rate Display

OTA Parity Live Feed On Booking Engine

Rate Parity Reporting

Support Level

Integrations

Filter:

Clear filter

D-EDGE - Booking Engine

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Clock PMS+

Partially verified

Vendor: Clock PMSCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Booking Engine

Partially verified

Vendor: Net affinityCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Mews PMS

Unverified

Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Configurations

The onboarding process for Userguest is streamlined and efficient. Our dedicated team works closely with each client to understand their specific needs and goals. We provide comprehensive training sessions to ensure smooth implementation and offer ongoing support to address any questions or concerns. From initial setup to full integration, we guide our clients every step of the way, ensuring a seamless transition to our platform and maximizing the benefits of our solutions.

Scalability

Userguest offers scalable solutions tailored to the needs of each client. Our platform is designed to grow with your business, whether you're a small boutique hotel or a large chain. With flexible features and customizable options, Userguest adapts to your evolving requirements, allowing you to expand your operations seamlessly. Whether you're adding new properties or increasing guest engagement, our platform provides the scalability you need to thrive in the competitive hospitality industry.

Fee structure

Monthly Flat Fee

Pricing:

Userguest offers a flexible pricing model tailored to your specific needs and the size of your property. Our pricing structure is transparent and scalable, ensuring that you only pay for the features and services you require. Whether you're a small boutique hotel or a large chain, we provide affordable options that align with your budget and business objectives. With Userguest, you can choose from various subscription plans or opt for customized packages to suit your unique requirements and maximize your ROI in the hospitality industry.

Buyers

FAQs