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Technical specifications

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Ralph Melis

Hotel and travel distribution technology

About Ralph Melis

Overview

Launch year

2018

Compatible integrations

Description

Utelys is an all-in-one technology platform designed to enhance the guest experience and streamline operations in the hospitality and travel industries. The main function of Utelys is to provide seamless mobile apps, self-service kiosks, and cloud-based management systems that enable guests to check-in, make bookings, and access services with ease. Ideal for independent hotels, hotel chains, resorts, and travel management companies, Utelys offers a flexible and scalable solution to meet diverse business needs. The platform integrates smoothly with existing Property Management Systems (PMS), Customer Relationship Management (CRM) platforms, and other third-party tools, ensuring a hassle-free implementation. By automating processes and offering personalized, self-service options, Utelys improves operational efficiency, reduces wait times, and enhances overall guest satisfaction, helping businesses stay competitive in the fast-evolving hospitality landscape.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryGuest stay and journey management platforms

Integrations

IndustryHospitality

Product features

Contactless Solutions General

General GSO

Chatbot functionality

Security And Compliance Contactless Solutions

Guest facing experience optimization

Branding And Customization GSO

Management and Optimization GSO

Check-in and Check-out

Food and Beverage ordering

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for Utelys is streamlined and efficient. After initial setup, our team assists with the seamless integration of our technology into your existing systems, such as Property Management Systems (PMS) and Customer Relationship Management (CRM) tools. We provide comprehensive training for your staff, ensuring they are fully equipped to utilize our mobile apps, self-service kiosks, and cloud-based management systems. Our team is available for ongoing support, ensuring a smooth and successful implementation.

Scalability

Utelys is highly scalable, designed to grow with your business. Whether you are an independent hotel, a large hotel chain, or a travel management company, our platform can seamlessly expand to accommodate additional locations or properties. The cloud-based infrastructure allows for flexible integration with existing systems, ensuring smooth scalability without disruption. As your business needs evolve, Utelys adapts easily, offering robust features that continue to enhance guest experiences and streamline operations.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

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