Product EaSee
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EaSee

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By WeBee
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EaSee
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Ozgur ZanChief Executive Officer
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Overview

Launch year

2017

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Compatible integrations

2

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Description

EaSee is a ticket management and staff collaboration system for hotels. Whether it's a housekeeping, maintenance, front desk or concierge request EaSee helps your staff work together as one perfect synced team with a consolidated service delivery system. With EaSee you can ensure that all requests are met on time without any glitches.

EaSee replaces your shedded operations with an easy-to-use task management system enabling your entire staff to work together.


EaSee has a state-of-art service optimization technology that improves customer service, increases productivity for your hotel by supporting and streamlining guest service operations. EaSee ensures your team's success and improves your services to excellence standards.

With connecting your staff, your departments and your leadership and making them work together on a simple dashboard your hotel services will be reaching the highest standards: from ensuring basic customer needs are met, to executing highly personalized and anticipatory service.


With EaSee’s dashboards, reporting is smart and easy. Instead of providing tons of reports that can be confusing and time taking to review, improve your work with actionable reports.

With EaSee smart dashboard you can see an overview of hotel performance, making it easier for hoteliers to analyze key reporting and data points with dynamic operational dashboards, labor output metrics, and guest amenity request features.


Features:


  • Ticket management (open, close, cancel, suspend a ticket)
  • Staff collaboration
  • Ticket history
  • Time Stamped Tracking
  • Personnel KPI monitoring
  • Department KPI monitoring
  • Escalations
  • Preventive Maintenance
  • Support by Mobile and Desktop Access
  • Integration with WeBee Suite for Guest Requests
  • Automatic Google Translation
  • Multi language for panels

Details

Infrastructure detailsStand-alone, Cloud
Support languagesENAR
CategoryHospitality operations
SubcategoryBack Office Collaboration Hotel Tools
Integrations

WeBee Suite

IndustryHospitality

Screenshots, videos and other resources

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Product features

Dashboards, Analytics and Reporting

Alerts and Notifications
Corporate Reporting
Scheduled Reports

Human Resources Management

Assign employee status to confirmed candidates
Employee Reporting and Management

Messaging And Collaboration

Assign Alerts to Departments
Chat With Front Desk
Guest Feedback Management
Guest Messages & Notifications
Guest Requests
Housekeeping Requests
In App Translation
Message Templates
Push Notifications
Staff Communication (Task Manager) Module
Team Chat

Optimization And Integrations

A.I. Optimization
Desktop App (Non-Web Based)
Device Agnostic
Guest App Or Web Portal Module
Mobile Access On Any Device
Multi-Lingual
Multi-Lingual (Guest Facing)

Task Management And Control

Case Management
Custom Inspection Checklists
Drag-and-Drop Room Assignments
Guest History
In-Room Dining Ordering
Preventative Maintenance Module

Workflows And Automation

Custom Rules And Prioritization
Employee Self service and Workflow
Service Recovery/Escalation

Guest experience management

Support Level

Local / Regional Support in Middle East and Africa
Office Hours Online Support
Chat

Integrations

Filter:

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OPERA Cloud Property Management

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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WeBee Suite (Guest App)

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Vendor: WeBeeCategory: Guest and traveler techSubcategory: Guest Stay & Trip Optimization

Technical specifications

Specifications

The system works both as a progressive web app and also on any Internet browser.

Configurations

Our dedicated onboarding team will guide you through every step, from initial consultation to full implementation. We'll tailor the process to your specific needs, ensuring a smooth transition and minimal disruption to your operations. With our expert guidance, you'll be up and running with WeBee EaSee in no time, leveraging the power of our technology to streamline your PMS management and enhance your business efficiency.

Scalability

Our platform is built on a robust infrastructure that can handle increasing demands, ensuring uninterrupted performance. Whether you're expanding your operations, managing multiple properties, or integrating additional PMS systems, our technology adapts to your needs, providing the flexibility and scalability required for long-term success.

Fee structure

Annual Flat Fee
Starting from:
$3000
Pricing:

Pricing details available upon request directly from the vendor.

Buyers

FAQs

Does it support Arabic?

Yes, admin panels support Arabic as well