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Technical specifications

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Overview

Launch year

2008

Compatible integrations

Description

Webhotelier | PrimalRES is a cloud-based property management system (PMS) designed to streamline operations for a wide range of hospitality businesses.

Our platform empowers you with:

Real-time availability updates: Effortlessly manage bookings across all your channels, eliminating the risk of double-bookings.
Direct connectivity to leading OTAs: Maximize your visibility and revenue potential.

Webhotelier | PrimalRES is ideal for independent hotels, small hotel chains, and hostels seeking a comprehensive, user-friendly solution.

Our system seamlessly integrates with a variety of essential hospitality technology providers, including channel managers, revenue management systems, and payment gateways.

Details

Infrastructure detailsStand-alone

Support languagesEN

CategoryHospitality operations

SubcategoryProperty Management System (PMS)

Integrations

IndustryHospitality

This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

API connectivity and integrations

Back Office Management and Administration

Customer Data Management

Reservations and front desk operations

Room And Rates Management

Group Block Management

PMS Finance and accounting

Enterprise functionality

Customer data and guest profiles

Guest communication

PMS Security And Compliance

Availability calendar

PMS Sales and Catering Module

System performance and hosting

PMS reporting and analytics

Integrated booking engine

Support Level

Integrations

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Technical specifications

Specifications

Configurations

Our onboarding process is designed to be smooth and efficient. We start with a dedicated implementation specialist who will guide you through the entire process, from data migration and system configuration to staff training. We offer comprehensive online resources and personalized support to ensure a seamless transition to Webhotelier | PrimalRES, enabling you to quickly harness the full power of our PMS and optimize your hotel operations.

Scalability

Webhotelier | PrimalRES is designed to scale with your business. Whether you're a small independent hotel or a growing chain, our flexible system adapts to your needs. Easily add new properties, users, and functionalities as your business expands. Our cloud-based infrastructure ensures seamless scalability, allowing you to manage your growing portfolio efficiently without compromising performance or security.

Fee structure

Monthly Flat Fee

Pricing:

Buyers

FAQs

What does a cloud platform really mean?

A cloud platform means you don't have to install the system on a server at your premises, which removes the need to buy and maintain a server. Instead, the platform is hosted in the cloud, making it accessible through any web browser on any device. This ensures that you always have access to the latest version, with updates applied in real-time. Practically speaking, this lets you manage your hotel from anywhere in the world, even from a mobile phone.

How can hotelizer PMS benefit my hotel?

hotelizer PMS offers a range of features and functionalities to streamline your hotel management, including efficient reservation management, guest profiling, invoicing, housekeeping coordination, and seamless integration with your direct booking engine.

Can hotelizer PMS handle multiple properties?

Absolutely! hotelizer PMS is designed to cater to single or multi-property hotels, allowing you to manage all your properties from one centralised platform.

Is hotelizer PMS compatible with different devices and browsers?

Yes, hotelizer PMS is accessible from any browser and device, providing you the flexibility to manage your hotel operations on desktop computers, laptops, tablets, or smartphones.

How does hotelizer PMS ensure data security?

hotelizer PMS utilises SSL (Secure Sockets Layer) technology, ensuring maximum security for your data. This encryption protocol protects the transmission of sensitive information, keeping your data safe at all times.

Can hotelizer PMS integrate with my existing accounting software?

Yes, hotelizer PMS offers seamless integration with major accounting software, simplifying your financial management processes and making everyday tasks easier for you and your accountant.

How does the integration with MyData platform work?

hotelizer PMS integrates directly with the MyData platform, enabling immediate invoice sending without the need for third-party invoicing software. This direct Connection streamlines your invoicing process and saves time.

Can I create customised rate plans for different room types?

Absolutely! hotelizer PMS allows you to create and manage rate plans tailored to specific room types, including different payment and cancellation policies, giving you full control over your pricing strategy.

Does hotelizer PMS support mobile housekeeping updates?

Yes, hotelizer PMS offers a mobile-friendly interface for housekeeping staff. They can conveniently update room status (clean/dirty) in real-time using their mobile phones, improving communication and efficiency.

How does hotelizer PMS handle OTA reservations?

hotelizer PMS seamlessly integrates with OTAs (Online Travel Agencies) and automatically imports reservations from popular platforms like Booking.com and Expedia, eliminating the need for manual data entry.

Can hotelizer PMS provide analytics and insights about guest preferences?

Yes, hotelizer PMS allows you to create comprehensive guest profiles, enabling you to track guest preferences, previous visits, and family status. This data can be analysed to better serve your guests with personalised experiences.

Is there a team available to assist with setup and support for hotelizer PMS?

Absolutely! Our dedicated setup team is at your service to oversee all aspects of your hotelizer PMS setup. Our customer support team consists of over 30+ deeply knowledgeable and extensively trained experts. They are always ready to tackle any questions or provide support as required. Whether you need guidance during the PMS setup, have technical questions, want customisation tips, or simply need general help, our unified team is primed to provide fast and proficient support.

How does hotelizer PMS ensure performance and data security?

hotelizer PMS gives top priority to both performance and data security. Upholding strict standards, the system complies with GDPR and PCI regulations, ensuring it meets Europe's stringent data protection and payment card security requirements. On top of this, hotelizer PMS operates using the sturdy Amazon Web Services (AWS) backbone. AWS, renowned for its secure and expandable cloud platform, is supported by a worldwide network of data centres. This boosts the system's dependability and data safeguarding capabilities.