Integrations

Technical specifications

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Angie Lacia

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Overview

Launch year

2005

Compatible integrations

Description

Webhotelier | PrimalRes is a comprehensive booking engine designed to streamline online reservations for accommodation providers.

Key Features:

Maximize Direct Bookings: Reduce reliance on third-party channels and increase revenue by offering a seamless booking experience on your website.
Real-time Availability & Rate Updates: Ensure accurate information is displayed to guests, preventing overbookings and maximizing occupancy.

Ideal for:

Independent hotels, boutique properties, and small hotel chains seeking to enhance their online presence and drive direct bookings.

Integration:

Webhotelier | PrimalRes seamlessly integrates with your existing website and property management system, ensuring a smooth implementation process.

Details

Infrastructure detailsStand-alone

Support languagesEN

CategoryCommercial and distribution

SubcategoryBooking Engine (IBE)

Integrations

IndustryHospitality

This solution is suitable for:Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations

Product features

IBE Conversion Boosters

Data Analytics and Reporting

Merchandising And Packaging

Transactional Emails

Upselling And Cross Selling

Payment Methods

Support Level

Integrations

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Technical specifications

Specifications

Configurations

Our onboarding process for Webhotelier | PrimalRes is designed to be smooth and efficient. We begin with a comprehensive consultation to understand your specific needs and goals. Our dedicated support team will then guide you through the setup, including website integration and system configuration. We provide ongoing assistance and training to ensure you're fully equipped to maximize the benefits of our booking engine and drive direct bookings.

Scalability

Webhotelier | PrimalRes is designed to scale with your business. Whether you're a small independent hotel or a growing chain, our booking engine can accommodate your needs. We offer flexible solutions that can adapt to your changing requirements, from managing a single property to a multi-property portfolio. Our robust infrastructure ensures reliable performance and seamless booking management as your business expands.

Fee structure

Pricing:

Buyers

FAQs

What is webhotelier's main purpose?

webhotelier is a cutting-edge world-class booking engine designed to boost direct bookings and revenue for accommodation properties by allowing guests to make reservations directly via the property's website.

How does webhotelier benefit users?

Properties can increase direct bookings, reduce commission fees, provide a seamless booking experience, cater to a global audience with multilingual and multi-currency support, and capture mobile bookings efficiently.

Can I customise the look and feel of webhotelier to match my brand?

Absolutely! You can tailor the booking engine to align with your property's branding and website design, ensuring brand consistency and a seamless booking experience.

Does webhotelier support bookings from international guests?

Yes, webhotelier has multilingual support and multi-currency features, allowing you to serve international guests with ease and increase bookings from various markets.

How is the mobile experience with webhotelier?

webhotelier is fully optimised for mobile devices, guaranteeing that guests can easily book rooms or packages on the go, fulfilling the needs of modern travellers.

Is webhotelier secure for online transactions?

Absolutely! The system offers multiple payment gateway integrations for secure online transactions. Additionally, it is fully PCI DSS compliant, ensuring extra layers of payment data security without imposing additional fees on properties.

How does webhotelier help me make data-driven decisions?

With its Intelligence Reporting Suite, webhotelier provides comprehensive reports on occupancy, revenue metrics, and booking sources, aiding in informed decision-making.

Does webhotelier allow properties to create their own members' programmes?

Certainly, webhotelier enables properties to establish their own membership programmes through its Smart Guest Loyalty Management feature. This allows for the effortless creation and management of personalised members' schemes to both retain and incentivise guests.

Can I manage multiple properties with a single webhotelier account?

Yes, the Multi-Property Management feature allows you to oversee several properties from a centralised dashboard.

What if I want to introduce flight bookings alongside room reservations?

webhotelier's Hotel & Flight Engine lets you diversify your revenue sources by enabling flight bookings alongside room reservations.

Is there a team available to assist with setup and support for the webhotelier booking engine?

Certainly! Our dedicated setup team is at your service to oversee all aspects of your webhotelier booking engine setup. They meticulously review and configure your booking engine based on a digital set-up process. This includes, pricing, photos, descriptions, amenities, facilities, room types, cancellation, payment policies, extras, terms and conditions etc. Moreover, our customer support team comprises over 30+ highly skilled and extensively trained professionals. They are readily available to address any queries or provide assistance whenever needed. Whether you require guidance during booking engine setup, have technical inquiries, seek customisation advice, or simply need general support, our combined team is fully equipped to deliver prompt and expert assistance.

How does the webhotelier booking engine ensure performance and data security?

The webhotelier booking engine places paramount importance on ensuring both performance and data security. To maintain stringent standards, the system adheres to GDPR and PCI compliance, aligning with the rigorous data protection and payment card security regulations of Europe. Additionally, the booking engine operates on the robust Amazon Web Services (AWS) infrastructure. AWS, renowned for its secure and scalable cloud platform, is fortified by a global network of data centres, further enhancing the system's reliability and data protection capabilities.