Integrations

Technical specifications

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Advisory Services

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2012

Compatible integrations

Description

We can help your hospitality management system become simpler and easier to manage with five intuitive features: WINCLOUD FO, WINCLOUD POS, WINCLOUD Material Management, WINCLOUD Financial Accounting, and WINCLOUD Banqueting. Automate a variety of processes, propel growth and access all reports from a single platform.

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WINCLOUD PMS is a holistic one-stop solution to integrate partners and manage properties of all sizes and types with ease. Enjoy access to real-time data from anywhere in the world and get a quick picture of what is happening now and your plan of action for the day ahead. Now, every decision you make is driven by accurate data and is more impactful than ever before!

Details

Infrastructure detailsCloud, Open API, Multi-Property

Support languagesEN

CategoryHospitality operations

SubcategoryProperty Management System (PMS)

Integrations

https://www.wincloudpms.com/integrations

IndustryHospitality

Screenshots, videos and other resources

An introduction to Wincloud property management system (PMS)

Product features

API connectivity and integrations

Integrates to third party channel management

Connect To Main GDSs

Integrated ID And Passport Scanner

Integrated Payment Terminal And Card Reader

Integrates with booking engine

Open API support

Integrates with central reservation system

Integration to business intelligence

Integration to revenue management system

Integration to revenue rules engine

Integration to 3rd party rate shoppers

Back Office Management and Administration

Accounting Module

Automated Night Audit

Case Management/Ticketing System

Centralized User And Role Management

CRM Module

Drag and Drop Template Editor

Housekeeping Mobile App

Housekeeping Module

Integrated Hotel Back Office System

Sales And Marketing module

Supports Data Import via Excel, CSV

Task Management

Task Manager (Assign by Individual, Department or Custom Group)

Unlimited Users

Import existing PMS guest data to new PMS upon installation

View dashboards based on user role

Customer Data Management

API Connection to CRM to Enhance CRM Guest Profile

CRM Integration

Emailing Automation (Pre and Post-Stay)

GDPR Compliant

Guest CRM

Guest Profiles

Reservations and front desk operations

Advanced Invoicing and Billing

Alerts And Notifications

Automated Room Assignments

Centralized Messaging

Check-In Upselling

Digital Registration

Discount Codes (Promocodes)

Group check-in functionality

Guest App Or Web Portal Module

Mobile Optimized/Responsive

Reservation management

Rules Based Room Assignments

Self Service Check-In

Self Service Check-Out

Tablet/ Kiosk Check-in

Electronic logbook feature

Functionality to copy and paste within browser

User interface supports Mouse and Keyboard Function Key

Add reservation notes

Automatically create folios based on rate type

Blacklist

Book multiple packages on a single stay reservation

Manually post charges and credits

Prevent overbooking

Allows for overbooking

Support hourly/day use room rentals

Track downgrades

Track guest turnaways

Track market segment

Track reservation requests

Track upgrades

Track upsells

Trigger new rate if room move occurs

Automatically assign rooms

Apply with multiple payment methods

Create a guest waiting list

Digital registration cards

Email folio

Guest preference management within reservations

Manually assign rooms

Option for multiple folios

Print folio

Printed registration cards

Provides reservation record, history and trail

Real-time selling of rooms inventory with add-ons or enhancements

Route folios

Split rate between multiple guests in one room

Supports add-ons

Supports rate code changes throughout the stay

Supports scheduled charges

Room And Rates Management

Automated Room-Type Pricing

Availability Restrictions

Blended Rates And Promotions

Bulk Updating

Derived Rates

Dynamic pricing options based on availability and number of bookings

Inventory Grid

Inventory Management

Inventory Restrictions (Allocations & Overbookings)

Lead Days Restrictions

Lenght of Stay (LOS) Restrictions

Policies (Cancellation, Guarantee & Payment)

Rate Packaging Handling Functionality

Support for Weekly And Monthly Rates

Add manual rates

Create confidential rates

Create corporate rates

Create group rates

Create package allowances

Create promotional codes

Create travel agent rates

Set rates based on dates and day of week

Availability of package reconciliation

Rate code order

Yield based on availability

Group Block Management

Tracking room block activity

24/7 Real-time data

Guest data to use for welcoming and marketing communications

Room blocks reporting dashboard

Assign ROH room type

Block a full floor for a group

Block rooms for groups

Create contract rates for groups

Create temporary rates for groups

Post banquet event order directly

Upload and/or automatically import a rooming list

Block convention space

Block meeting space

Built-in Sales and Catering Module

Group billing account

Guest & conference room reservations on a single platform

Identify corporate block

Manual post charges and credits

Mark a group block tentative/definite

Release block to general availability

Release block to group availability

PMS Finance and accounting

Batch post

Email an invoice

Make adjustments to guest charges in either A/R or Front Desk Folio

Print an invoice

Process travel agent commissions

Provide centralized billing

Provide Pro forma consolidated invoice which reads current charge routing rules

Setup group routing charges

Setup transient routing charges

Split charges between multiple guests

Support comp accounting

Take pre-payment via guest portal

Accounts receivable feature

Built-in payment processing option

Financial export option

Includes accrual accounting module

Includes cash accounting module

Inclusion of ancillary revenue on folio

Option for 3rd party payments

Supports international tax rates

Supports multiple currencies

Supports multiple payment methods

Trust accounting option

Budget Management

Integration to 3rd party credit card processors in multiple currencies

Enterprise functionality

Book a guest or group across multiple hotels on one reservation

Manage data at a centralized, enterprise level

Perform room moves across properties

Share company and travel agent profiles

View multi-property availability

Multi-property or enterprise configuration available

Option to check in at one property and check out at another

Vendor provides enterprise-level logins to view all properties

Vendor provides property-level access and permissions for enterprise accounts

Customer data and guest profiles

Add and store guest notes

Collect and store contact preferences

Configure required fields

Provide tracing for profile management

See guest profile on booking screen

Store guest contact information

Store guest preferences

Store guest's preferred payment

Store special requests

Upload guest ID

View guest stay history across multiple profiles

View guest stay history in guest profile

View total guest value

Guest pop-up note functionality available

API Connection to CRM to Enhance CRM Guest Profile

GDPR Compliant

Digital Registration

Guest communication

Email Payment Requests To Guests

CC others on an email confirmation

Customize guest communication templates to align with property branding

Email folio

Send cancellation emails

Send confirmation emails

Send guest marketing emails

Send pre-arrival emails

Emailing Automation (Pre and Post-Stay)

Text guests post-stay

Text guests pre-stay

Text guests while in-house

Send confirmation emails

Send on-property emails

Upsell services and offers

PMS Security And Compliance

Supports multi-factor authentication (MFA)

Vendor is able to provide security documentation upon request

Vendor is GDPR compliant

Vendor is PCI compliant

Custom Reports

Audit logs included

Customizable permissions based on user roles

PCI-DDS Compliant Payments

Secure guest data storage

Vendor includes vulnerability assessment

Vendor provides data encryption

Vendor provides privacy policy compliance support

Availability calendar

Access to digital tape chart

Minimum length of stay requirements

Provides group availability

Provides in-house status

Provides occupancy statistics

Rate availability calendar

View availability by room type

View availability by unit

View connecting room availability and potential

Drag And Drop Reservations In Calendar View

PMS Sales and Catering Module

Produce banquet events order

Recognize postings that have been made to the group master

Accept digital deposit payments

Events calendar feature

Events room blocking feature

System performance and hosting

Host in a SaaS cloud environment

Create and configure notification settings

Provide user-generated reports

Real-time synchronization

Supports over 500 properties

System up-time monitoring

Vendor provides automatic data backup

Vendor provides SLA (Service Level Agreement)

Vendor provides uptime SLA

Vendor provides vulnerability assessment

PMS reporting and analytics

Alerts and Notifications

Customizable notifications and alerts

Ancillary revenue tracking

Multi-property dashboard

Flexible role based reporting

Export results in Excel or CSV

Activities reports

Create custom reports

Events reports

Forecast reports

Group reports

Guest birthday, anniversary and/or special occasion reports

Guest communications reports

Guest demographic reports

Housekeeping reports

Marketing reports

Night audit reports

Pickup Analysis

Occupancy reports

Provide cancellation reports

Owners reports

Accounts receivable reports

Reservations reports (arrival, departure, in-house)

Revenue reports available

Revenue forecasting and budgeting

Schedule reports to be emailed

User-friendly reports generation

Unlimited custom reports

Integrated booking engine

Third party online booking engine integrated into PMS

3rd party add-ons integration available

Integration to 3rd party yield management and/or RMS

Integrations to guest loyalty systems

Mobile check-in feature

Support Level

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Integrations

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IDeaS Function Space Revenue Management

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

RateTiger Channel Manager

Vendor verified

Vendor: RateTigerCategory: Commercial and distributionSubcategory: Channel Manager

RateTiger Booking Engine

Vendor verified

Vendor: RateTigerCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

RateTiger Website Design

Vendor verified

Vendor: RateTigerCategory: Hospitality operationsSubcategory: Website Solutions

Duetto RMS

Vendor verified

Vendor: DuettoCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

IDeaS G3 RMS

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

IDeaS SmartSpace

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

IDeaS RevPlan

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

IDeaS Optix

Vendor verified

Vendor: IDeaS - a SAS CompanyCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

D-EDGE - Channel Manager

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

D-EDGE - Booking Engine

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Booking Engine (IBE)

D-EDGE - GDS Solutions

Vendor verified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

D-EDGE - DataCruncher

Vendor verified

Vendor: D-EDGECategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

D-EDGE - RateScreener

Vendor verified

Vendor: D-EDGECategory: Business intelligenceSubcategory: Rate Shopping Tool | ExploreTECH

D-EDGE - Payment Solutions

Vendor verified

Vendor: D-EDGECategory: Finance and paymentsSubcategory: Offline and physical payments

D-EDGE - Central Data management

Vendor verified

Vendor: D-EDGECategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)

Hotel Booking Engine

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

The SiteMinder platform

Vendor verified

Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager

HotLync

Vendor verified

Vendor: Ennovatech SolutionsCategory: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools

RateGain’s Enterprise Connectivity

Partially verified

Vendor: RateGainCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Demand AI

Partially verified

Vendor: RateGainCategory: Business intelligenceSubcategory: Market Intelligence Tools

Content AI

Partially verified

Vendor: RateGainCategory: Commercial and distributionSubcategory: Content Management System (CMS)

OPTIMA MarketDRONE

Partially verified

Vendor: RateGainCategory: Business intelligenceSubcategory: Market Intelligence Tools

Parity+

Partially verified

Vendor: RateGainCategory: Business intelligenceSubcategory: Rate Shopping Tool | ExploreTECH

Parity Watch Tower

Partially verified

Vendor: RateGainCategory: Business intelligenceSubcategory: Rate Shopping Tool | ExploreTECH

Engage AI

Partially verified

Vendor: RateGainCategory: Guest and traveler techSubcategory: Hotel Communication Omni Channel Platform

Meraki Phone System

Partially verified

Vendor: CiscoCategory: Information communication technologySubcategory: Telephone Systems / PBX

Mitel 400 Hospitality Package

Partially verified

Vendor: MitelCategory: Information communication technologySubcategory: Telephone Systems / PBX

MIVOICE OFFICE 400

Partially verified

Vendor: MitelCategory: Information communication technologySubcategory: Telephone Systems / PBX

Inncom

Partially verified

Vendor: HoneywellCategory: Information communication technologySubcategory: Guest Room Management System (GRMS)

RezGain Channel Manager

Partially verified

Vendor: RateGainCategory: Commercial and distributionSubcategory: Channel Manager

Central Reservation System

Partially verified

Vendor: HotelspiderCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Hotel Website Builder

Partially verified

Vendor: SiteMinderCategory: Hospitality operationsSubcategory: Website Solutions

Avaya Vantage™

Partially verified

Vendor: AvayaCategory: Information communication technologySubcategory: Telephone Systems / PBX

Phone H200 Series

Partially verified

Vendor: AvayaCategory: Information communication technologySubcategory: Telephone Systems / PBX

Hotelspider Channel Manager

Partially verified

Vendor: HotelspiderCategory: Commercial and distributionSubcategory: Channel Manager

FCS1

Unverified

Vendor: FCS SolutionsCategory: Hospitality operationsSubcategory: Back Office Operations Software

STAAH Reputation Manager

Unverified

Vendor: STAAHCategory: Business intelligenceSubcategory: Reputation Management

STAAH Sabre GDS

Unverified

Vendor: STAAHCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

STAAH Website

Unverified

Vendor: STAAHCategory: Hospitality operationsSubcategory: Website Solutions

STAAH Channel Manager

Unverified

Vendor: STAAHCategory: Commercial and distributionSubcategory: Channel Manager

Meraki Internet

Unverified

Vendor: CiscoCategory: Information communication technologySubcategory: Network & WIFI

Hotel Payment Services

Unverified

Vendor: HotelspiderCategory: Finance and paymentsSubcategory: Ecommerce payment platforms

META Search Connections

Unverified

Vendor: HotelspiderCategory: Commercial and distributionSubcategory: Marketing Platform

Serene™ Locks

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Trillium Locks

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Trillium ADVANCE Locks

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

DirectKey™

Unverified

Vendor: OnityCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

Lodging Systems

Unverified

Vendor: DormakabagroupCategory: Information communication technologySubcategory: Access Control And Door Lock Tech

SynXis Central Reservation System

Unverified

Vendor: SabreCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Booking Engine

Unverified

Vendor: HotelspiderCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

MOP Visual Matrix

Unverified

Vendor: Visual MatrixCategory: Hospitality operationsSubcategory: Back Office Operations Software

FCS1

Unverified

Vendor: FCS1Category: Hospitality operationsSubcategory: Back Office Collaboration Hotel Tools

RepUp Online Reputation Management

Unverified

Vendor: RepUpCategory: Business intelligenceSubcategory: Reputation Management

ORBITA TECHNOLOGY CO., LTD.

Unverified

Vendor: ORBITA TECHNOLOGY CO., LTD.Category: Information communication technologySubcategory: Access Control And Door Lock Tech

Samsotech VICAS

Unverified

Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Back Office Operations Software

Samsotech Passport/ID scanners

Unverified

Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Back Office Operations Software

Samsotech Paperless Check-ins

Unverified

Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Samsotech Kiosk Check-ins

Unverified

Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Samsotech Mobile Check-Ins

Unverified

Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Samsotech Contactless Check-ins

Unverified

Vendor: Samsotech InternationalCategory: Hospitality operationsSubcategory: Hotel Contactless Solutions

Internet Booking Engines (IBE)

Unverified

Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Aiosell Channel Manager

Unverified

Vendor: AiosellCategory: Commercial and distributionSubcategory: Channel Manager

Aiosell Booking Engine

Unverified

Vendor: AiosellCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Aiosell Reviews Manager

Unverified

Vendor: AiosellCategory: Business intelligenceSubcategory: Reputation Management

Aiosell Multi-property Management & CRS

Unverified

Vendor: AiosellCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

Aiosell Competition Rate Shopper

Unverified

Vendor: AiosellCategory: Business intelligenceSubcategory: Rate Shopping Tool | ExploreTECH

Aiosell Analytics & Reporting

Unverified

Vendor: AiosellCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)

Aiosell Hotel Website

Unverified

Vendor: AiosellCategory: Hospitality operationsSubcategory: Website Solutions

Gift Voucher Engine

Unverified

Vendor: STAAHCategory: Commercial and distributionSubcategory: Marketing Platform

Finance Module

Unverified

Vendor: Busy RoomsCategory: Finance and paymentsSubcategory: Financial Accounting

Content Management System (CMS)

Unverified

Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Content Management System (CMS)

Website Design

Unverified

Vendor: Busy RoomsCategory: Hospitality operationsSubcategory: Website Solutions

Revenue Management System (RMS)

Unverified

Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Channel Manager and Distribution

Unverified

Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Channel Manager

STAAH Booking Engine

Unverified

Vendor: STAAHCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

The Hub Payment Services Gateway

Unverified

Vendor: Busy RoomsCategory: Finance and paymentsSubcategory: Ecommerce payment platforms

The Hub Central Reservation System

Unverified

Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

D-EDGE - Website Creation

Unverified

Vendor: D-EDGECategory: Hospitality operationsSubcategory: Website Solutions

Busyrooms CRS

Unverified

Vendor: Busy RoomsCategory: Commercial and distributionSubcategory: Central Reservation System (CRS)

D-EDGE - MediaGenius

Unverified

Vendor: D-EDGECategory: Commercial and distributionSubcategory: Marketing Platform

SynXis Retailing

Unverified

Vendor: SabreCategory: Commercial and distributionSubcategory: Upselling Solutions

Nuvola™

Unverified

Vendor: SabreCategory: Hospitality operationsSubcategory: Back Office Operations Software

SynXis Property Hub

Unverified

Vendor: SabreCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Channel Connect

Unverified

Vendor: SabreCategory: Commercial and distributionSubcategory: Channel Manager

SynXis Digital Marketing

Unverified

Vendor: SabreCategory: Commercial and distributionSubcategory: Marketing Platform

SynXis® Booking Engine

Unverified

Vendor: SabreCategory: Commercial and distributionSubcategory: Booking Engine (IBE)

Aiosell Automated Hotel Revenue Management Software

Unverified

Vendor: AiosellCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)

Technical specifications

Specifications

https://www.wincloudpms.com/products

Configurations

https://www.wincloudpms.com/products

Scalability

Multi property compatible, capable to work with 1 rooms to 1000 plus rooms

Fee structure

Per room per month with implementation fee

Starting from:

$8

Offers free trial

Pricing:

Buyers

FAQs

Does WINCLOUD provide 24*7 Support ?

Yes WINCLOUD provides 24*7 Support 365 days.

How can I reach WINCLOUD Support ?

We have a dedicated Whatsapp and Country Specific Instant Messaging Group. We also provide support through Email, Phone, and our Ticketing Portal.

Can I rely on Winsar for all my systems?

We have a full-fledged and fully integrated Cloud POS system, Accounting (as per ME standards) and Material Management Systems (which includes F&B Costing). On top of this, we have an extensive budgeting and MIS platform. All these systems work in multi-property mode on-cloud. We also have a suite of web-apps for our modules to enable on-the-go access for hotel managers and administrators.

Does the PMS integrate with other systems?

Yes, Our PMS integrates effectively with a range of third-party systems to enhance its functionality and streamline your hotel operations. While our PMS already includes robust accounting, POS, and material control modules, it also supports seamless integration with additional third-party solutions. This includes channel managers for synchronized online bookings, booking engines for real-time reservations, and various CRM and marketing tools for optimized guest engagement and communication. Moreover, our system offers a flexible API that facilitates custom integrations with other applications and services you may use. This ensures that our PMS can connect with external tools and systems as needed or required by the Hotel, providing a cohesive and efficient management experience across all platforms. Our goal is to provide a comprehensive solution that meets your specific needs while also allowing for future scalability and adaptability as your business evolves.

Does the system support mobile access for staff?

Yes, the system supports mobile access for staff. Our PMS offers a mobile-friendly interface that allows your team to manage operations efficiently from any location. Staff can use mobile devices to handle key functions such as checking in and out guests, updating room status, managing reservations, and accessing real-time information. This flexibility ensures that your team remains productive and responsive, even while on the move or away from their primary workstation. The mobile access feature is designed to enhance operational efficiency and improve overall guest service.

Is there a demo or trial period available?

Yes, we offer a demo or trial period for our system. This allows you to explore its features and capabilities in a real-world environment before making a commitment. During the demo or trial, you will have the opportunity to experience how the system works, assess its suitability for your needs, and evaluate its performance. Our team will also be available to assist you with any questions and provide support throughout the trial period to ensure you get the most out of the experience. Please let us know if you would like to schedule a demo or start a trial, and we will be happy to arrange it for you.

Wincloud Property management solution

Hotels in cloud

API connectivity and integrations

Back Office Management and Administration

Customer Data Management

Reservations and front desk operations

Room And Rates Management

Group Block Management

PMS Finance and accounting

Enterprise functionality

Customer data and guest profiles

Guest communication

PMS Security And Compliance

Availability calendar

PMS Sales and Catering Module

System performance and hosting

PMS reporting and analytics

Integrated booking engine

Support Level

Per room per month with implementation fee

$8