Product Guestara
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Guestara

By Guestara
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AI-powered Guest Management Platform. Connect, Configure, and Monetize every step of your guest Journey.

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Akshay DekateFounder & CEO
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Li Hawkins

Project management & innovation

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Overview

Launch year

2024

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Compatible integrations

5

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Description

What is Guestara?

Guestara is an all-in-one guest experience platform designed to help hoteliers streamline operations, enhance guest satisfaction, and drive revenue growth through personalized upselling and automated communication.


Whether you’re looking to automate guest journeys, provide contactless check-ins, boost in-stay offers, or drive positive online reviews, Guestara equips you with the tools you need to elevate your hotel’s service quality while reducing staff workload.


Who is Guestara for?

Guestara caters to various hospitality businesses, from independent hotels to hotel chains, vacation rentals, resorts, and hostels. No matter the size or type of your property, Guestara enhances guest engagement and boosts efficiency.


Use Guestara for:

- Automated Guest Communication: Simplify guest interactions through scheduled WhatsApp, email, and SMS messages, ensuring timely and relevant communication throughout the guest journey.

- Personalized Upselling: Automate hotel upselling opportunities at every stage of the guest experience, generating additional revenue effortlessly.

- Seamless Check-ins & Checkouts: Enable contactless processes to create a smooth, hassle-free experience for guests.

- Boost Online Reviews: Enhance your hotel online reputation by managing feedback in real-time and encouraging positive reviews on OTAs and Google listings.

- Data-Driven Insights: Access detailed analytics to optimize guest interactions, track sentiment, and improve operational efficiency.


Whether you're a single property or managing multiple locations, Guestara offers powerful solutions to enhance guest experiences and increase profitability.

Details

Infrastructure detailsCloud
Support languagesEN
CategoryGuest and traveler tech
SubcategoryCustomer Communication
Integrations

Guestara’s AI platform easily connects with existing Property Management Systems (PMS), Channel Managers, Booking Engines, and Payment Gateways through an open API, ensuring seamless integration without the need for major system changes.

IndustryHospitality
This solution is suitable for:Vacation rental and short stay rental management companies, Hospitality management companies

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Product features

Customer Communication General

Analytics Dashboard
Automated Email Review Invitations
Automated Pre-Stay Emails
Centralized Inbox
Centralized Multi-Hotel/Multi-Brand Solution
Communication and Collaboration Tools
Customizable Guest Surveys
Extensive Real Time Review Statistics
Guest App Or Web Portal Module
Guest Communication (SMS Messaging)
Guest Feedback Management
Guest Messages & Notifications
In-Stay Upsells
Omnichannel Communication (Email, Chat, SMS, Whatsapp)
On Property Upsells
Personalized One-To-One Communication
Upsell Services And Offers
Automated Pre-Stay, In-Stay and Post-Stay Email & Whatsapp Communications
Bulk Email Marketing

Support Level

24/7 Online Support
Chat
E-Training / Online Training
Dedicated customer success manager
Dedicated onboarding specialist

Integrations

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Hotelogix Property Management System

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Vendor: HotelogixCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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eZee Absolute

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Vendor: Yanolja Cloud Solution (formerly eZee)Category: Hospitality operationsSubcategory: Property Management System (PMS)
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Beds24 All-In-One

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Vendor: Beds24Category: Short term/vacation rental solutionsSubcategory: Short Stay/Vacation Rental Property Management System
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STAAH Channel Manager

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Vendor: STAAHCategory: Commercial and distributionSubcategory: Channel Manager
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Mews PMS

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Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

N/A

Configurations

Guestara’s onboarding process is quick and hassle-free. Once a hotel decides to join, we integrate our platform with their existing PMS, which usually takes about a week, including testing. After the integration is complete, we onboard the hotel and provide comprehensive training to the staff to ensure they can effectively use our software and maximize its benefits.

Scalability

Guestara is built to cater to all property types, from boutique hotels to large chains. Our AI-powered Guest Management Platform automates daily tasks, making operations more efficient for hotel staff.

With modules like Digital Guest Check-In, Guest Journey Automation, Unified Inbox, AI-Powered Upselling, and Review Collection, staff can shift their focus from manual tasks to enhancing guest service and experience.

Guestara helps hotels increase ancillary revenue and improve guest satisfaction, leading to more positive online reviews. This, in turn, drives higher bookings, making Guestara a scalable solution that grows with your business.

Fee structure

Monthly Flat Fee
Starting from:
$99
Pricing:


Buyers

FAQs

Who can use Guestara?

Guestara is suitable for all property types, including hotels, B&Bs, vacation rentals, and resorts.

What sets Guestara apart from other guest management platforms?

Guestara offers a modular, AI-driven approach that combines automation, scalability, and user-friendly features, helping hotels enhance operations and guest satisfaction simultaneously.

What features does Guestara offer?

Guestara includes Digital Guest Check-In, Guest Journey Automation, Unified Inbox, AI-Powered Upselling, Review Collection, Task Board and Payment Collections

How can Guestara help increase revenue?

Guestara’s AI-driven upselling module helps hotels offer personalized recommendations to guests, boosting ancillary revenue while improving their overall experience.

How does Guestara improve guest satisfaction?

By automating communications, simplifying check-ins, and streamlining operations, Guestara allows staff to focus on creating memorable guest experiences.