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Overview
Description
What is Guestara?
Guestara is an all-in-one guest experience platform designed to help hoteliers streamline operations, enhance guest satisfaction, and drive revenue growth through personalized upselling and automated communication.
Whether you’re looking to automate guest journeys, provide contactless check-ins, boost in-stay offers, or drive positive online reviews, Guestara equips you with the tools you need to elevate your hotel’s service quality while reducing staff workload.
Who is Guestara for?
Guestara caters to various hospitality businesses, from independent hotels to hotel chains, vacation rentals, resorts, and hostels. No matter the size or type of your property, Guestara enhances guest engagement and boosts efficiency.
- Automated Guest Communication: Simplify guest interactions through scheduled WhatsApp, email, and SMS messages, ensuring timely and relevant communication throughout the guest journey.
- Personalized Upselling: Automate hotel upselling opportunities at every stage of the guest experience, generating additional revenue effortlessly.
- Seamless Check-ins & Checkouts: Enable contactless processes to create a smooth, hassle-free experience for guests.
- Boost Online Reviews: Enhance your hotel online reputation by managing feedback in real-time and encouraging positive reviews on OTAs and Google listings.
- Data-Driven Insights: Access detailed analytics to optimize guest interactions, track sentiment, and improve operational efficiency.
Whether you're a single property or managing multiple locations, Guestara offers powerful solutions to enhance guest experiences and increase profitability.
Details
Product features
Integrations
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Hotelogix Property Management System
eZee Absolute
Beds24 All-In-One
STAAH Channel Manager
Mews PMS
Technical specifications
The onboarding process for Guestara is designed to be seamless and efficient, ensuring that users can quickly adapt to the platform. After signing up, clients receive personalized training sessions tailored to their specific needs, accompanied by comprehensive resources and support documentation. Our dedicated onboarding team assists with data migration and configuration, enabling businesses to integrate Guestara into their existing workflows effortlessly. Within a short time frame, users can fully leverage the platform’s capabilities to enhance their guest experience.
Guestara is designed for exceptional scalability, making it suitable for businesses of all sizes, from boutique hotels to large chains. The platform can easily accommodate increasing volumes of bookings and guest interactions without compromising performance. As your business grows, Guestara allows for seamless addition of features and functionalities, enabling you to customize your experience according to evolving needs. This adaptability ensures that you can continue to enhance guest engagement and operational efficiency as your business expands.
Fee structure
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