Integrations

Technical specifications

Advisor

Advisory Services

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Li Hawkins

Project management & innovation

About Li Hawkins

Overview

Launch year

2021

Compatible integrations

Add-on to

Customer Data Platform

Description

The central marketing hub for all guest communications. Empower marketing teams with the tools the need to target, personalize, and build branded campaigns that drive revenue.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryGuest and traveler tech

SubcategoryCustomer Relationship Management System (CRM)

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Independent hotels, Hospitality management companies

Screenshots, videos and other resources

Ireckonu CRM

Product features

Automation

Database Health Monitoring

Email Automation

Moving Data From One System To Another

Reservation Matching Between Systems

Updating Integrated Reservations

Tracking Costs

Daily Report Aggregation And Distribution

File And Document Management

Contact Management

Attribute Based Segmentation

Automatic De-Duping

CCPA Compliant

Channel/Market Based Segmentation

Consolidate Revenues and Pickups across profiles

Contact Management & Segmentation

Contact Segmentation

Customer Profiling

Customize Offers

Flexible Guest Preference management

GDPR Compliant

Geographic Based Segmentation

Guest Profile Enrichment

Lead Time Based Segmentation

List Creations

Loyalty Segmentation

Read through shadow OTA Guest profiles

Room Type Based Segmentation

Customer Service

Activity Dashboard

Automated Messages Based on PMS Data

Automated Pre-Stay Emails

Branded Loyalty Program

Guest Communication (SMS Messaging)

Guest Management Dashboard

Guest Messages and Notifications

Multi-Brand Loyalty Program

Multi-Lingual (Guest Facing)

Point Redemption Catalog For Guest

Marketing Management

Campaign Analytics

Campaign Management

Campaign Templates

Cross and Upsell. Pre Stay, Stay, Post Stay.

Drag & Drop Template Editor

Email Marketing

Email Marketing Integration

Email Newsletters

Marketing Automation

Marketing Dashboard

Segmented Emailing (Reservation Type, Demographics, etc.)

Template Importing

Transactional Templates

WYSIWYG - HTML Editor

Memberships Management

Insight Management (customer country / returning customer)

Loyalty Program Management

CRM Optimization

Centralized Data Warehouse

Centralized Multi-Hotel/Multi-Brand Solution

Centralized User And Role Management

Content And File Management

Corporate Login (Portal)

Enhance Content With Images And Logos

Flexible User Rights And Roles

Mobile CRM

Mobile Optimized/Responsive

Multi-Lingual

Multi-Property Management

Open API

Role-Based Views

Testing Environment

Web Analytics Integration

CRM Reporting & Analytics

Analytics And Reporting

Business Intelligence and Analytics

Dashboarding And Data Visualization

Alerts and Notifications

Data export option

Create custom reports

Communication

SMS Reminders

Sales Management

Support Level

Office Hours Online Support

24/7 Online Support

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Integrations

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Core Middleware

Vendor verified

Vendor: IreckonuCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms

Customer Data Platform

Vendor verified

Vendor: IreckonuCategory: Business intelligenceSubcategory: Customer Data Platform (CDP)

Technical specifications

Specifications

Configurations

The onboarding process for Ireckonu CRM is streamlined and efficient. Our team works closely with clients to understand their specific needs and requirements. We provide comprehensive training sessions to ensure that users are proficient in utilizing the platform effectively. Additionally, our support team is readily available to address any questions or concerns that may arise during the onboarding process, ensuring a smooth transition and successful implementation for our clients.

Scalability

Ireckonu offers unparalleled scalability to accommodate the evolving needs of your hospitality business. Whether you're a small independent hotel or a large hotel chain, our solution seamlessly scales to meet your requirements. With its flexible architecture and customizable features, Ireckonu CRM adapts to the size and complexity of your operations. As your business grows, rest assured that our platform will continue to support you, providing a robust and reliable integration solution at any scale.

Fee structure

Per room per month with implementation fee

Pricing:

At Ireckonu, we offer a flexible and transparent pricing model tailored to suit the unique needs of each client. Our pricing is based on factors such as the size of your property portfolio, the complexity of integration required, and additional customization needs. We provide competitive pricing packages with no hidden fees, ensuring clarity and predictability for our clients. Contact us today to discuss your requirements and receive a personalized pricing proposal aligned with your business objectives and budget.

Buyers

FAQs