Ascot Hotel

Kempinski Hotel

Melia

Minor Hotels

Radisson Hotels

Nikkie Singh

<p>ReviewPro is the world leader in Guest Intelligence solutions, with more than 60,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages. The company’s cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels. These tools and processes enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.</p>

Automated Reminders

Conditional Logic

Customizable surveys

Guest Satisfaction Surveys

In-Stay Guest Surveys

Responsive Surveys

Segmented Surveys

SMS Text Messaging

Mobile Optimized/Responsive

Multi-Property Management

Set Targets

Competitor Benchmarking

Corporate Reporting

Department Level Reporting

Reporting Dashboard

Semantic Analytics

Sentiment Analysis

Case Management/Ticketing System

Ticketing System

Workflow Management

Analyze Data From All Reviews

Booking.com Review Integration

Customer Review Encouragement

Digital Media Monitoring

Email Alerts New and/or Negative Reviews

Expedia Review Integration

Google Review Integration

Guest Feedback Management

Review Response Functionality

Review Stream View Of All Review Portals

Social Media Monitoring

Tripadvisor Review Integration

Local / Regional Support in Middle East and Africa

Office Hours Online Support

24/7 Online Support

Chat

E-Training / Online Training

Dedicated Account manager and Implementation Manager

Dedicated customer success manager

Dedicated onboarding specialist

Webinars and courses

Self service onboarding tool

In-product help and walk throughs

ReviewPro

IDeaS G3 RMS

Choose Your Room

HotelTime PMS

dailypoint Loyalty

dailypoint Data Laundry

Booking Engine

360° - CRM & Central Data Platform

Hotelogix Multi Property Manager

Hotelogix Web Booking Engine

Hotelogix Property Management System

Oaky

Shiji Enterprise Platform

Kwentra Property Management System

Multi-channel CRM

Cendyn CRM

Simple Booking

RMS Cloud

dailypoint Marketplace

Hapi cloud

Reputation Management

A hotel distribution specialist supports our partners with viable solutions for optimizing distribution performance, ability to create cost-effective distribution strategies that achieve and improve visibility and long-term profitability combined with in-depth knowledge of reservations, central reservations systems, channel management, digital marketing, distribution, Sales, Meeting & Events.

With over 20 years’ experience in the hospitality industry at a senior level and has managed comprehensive e-distribution strategies for multi-unit hotel groups in the Middle East region with Rotana Hotels, Hilton International, Damac Hotels, Roda Hotels, Carlton Hotels, Jannah Hotels & J5 Hotels.

Hotel distribution optimization expert

Angie Lacia