Built on over two decades of point-of-sales experience and thousands of installations, Infrasys is one of the most versatile and efficient point-of-sale systems on the market today. Infrasys Cloud offers a reliable and scalable solution suite that allows restaurant operators to focus on effective business operations whilst we take care of infrastructure management, PCI compliance, application uptimes, etc. A hardware-agnostic solution that extends the flexibility of hardware choice to our customers. Additionally, integration into the Infrasys Cloud platform has been made incredibly easy by a wide range of public APIs available for third-party companies to integrate into the application. The solution comes with additional modules such as Table Management System, Kitchen Display, and Digital Display to provide an automated process that enhances customer satisfaction and improves business operational efficiency.&nbsp;

Infrasys Cloud POS

Restaurant Management Software & POS

ReviewPro is the world leader in Guest Intelligence solutions, with more than 60,000 hotels in 150 countries. ReviewPro’s Global Review Index™ (GRI), the industry-standard online reputation score, is based on review data collected from 175+ OTAs and review sites in 45+ languages. The company’s cloud-based Guest Experience Improvement Suite includes Online Reputation Management, Guest Satisfaction Surveys, and Auto Case Management. ReviewPro also provides an AI-driven innovative Guest Experience Automation™ product to automate guest experience management for hotels. These tools and processes enable clients to prioritize operational and service improvements to deliver better guest experiences and increase guest satisfaction, online rankings, and revenue.

ReviewPro

Reputation Management

Shiji Distribution Solutions, a Shiji Group Brand (Shiji Group listed on Shenzhen Stock Exchange, 002153) founded in 2006, is dedicated to its customers in the Hospitality industry.We partner with our clients and provide them with a full portfolio of Visual, Content and Connectivity Distribution Solutions, and escort them along the way with our dedicated Global Customer Account and Service Management equipped with Industry know-how and expertise.Our Solutions comprise - but are not limited to: Channel Manager, Switch, IcePortal, Web Booking Engine, and Mobile Marketplace Direct (known also as Mobile Booking Engines) on popular platforms such as WeChat, TikTok, and Alipay.Our partners and customers are located everywhere and exceed more than 150 travel Channels, 130 Hotel Chains, and 90,000 Hotel Properties.

Shiji Distribution

Connectivity / Integration Platforms

Shiji Enterprise Platform is a cloud-based hotel management solution designed for hotels and chains with a global presence.&nbsp;A true cloud platform with enterprise capability that is easy to maintain and addresses the key requirements of scalability and fast deployment with enterprise-grade security.

Shiji Enterprise Platform

Property Management System (PMS)

Shiji Concept Spa &amp; Leisure is a sophisticated software platform designed to streamline and optimize operations for spa and leisure facilities. Its primary function lies in providing a centralized hub for managing various aspects of business, including appointments, inventory, staff scheduling, and financial reporting. This comprehensive approach makes it ideal for a wide range of users, from spa managers and receptionists to owners and investors.Shiji is particularly well-suited for businesses seeking to enhance efficiency, improve customer satisfaction, and drive revenue growth. Whether you operate an independent spa, a chain of wellness centers, or a hotel with integrated spa facilities, Shiji's versatile features can cater to your specific needs.To ensure seamless integration with your existing systems, Shiji offers compatibility with a variety of industry-standard technologies. This includes integration capabilities with property management systems (PMS), point-of-sale (POS) systems, and payment gateways. By connecting Shiji to your existing infrastructure, you can eliminate manual data entry, reduce errors, and gain valuable insights into your business performance.

Shiji Concept Spa & Leisure

Spa / Golf / Club management software

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Shiji

Shiji Middle East FZ-LLC, Dubai Internet City, Building 11, Office G08

I consider myself a very diverse and experienced industry professional, with extensive knowledge of Hotel and Travel distribution and the technology required to make this happen successfully. I've worked at large industry players like Booking.com, GTA and Marriott, but also more regional businesses like Rotana as well as the industry technology leader DerbySoft.

People know me for being open and honest, and willing to help and educate industry professionals about the finer details of the industry. I am also the Co-Founder and Managing Partner of ExploreTECH.

Hotel and travel distribution technology

Ralph Melis

A hotel distribution specialist supports our partners with viable solutions for optimizing distribution performance, ability to create cost-effective distribution strategies that achieve and improve visibility and long-term profitability combined with in-depth knowledge of reservations, central reservations systems, channel management, digital marketing, distribution, Sales, Meeting & Events.

With over 20 years’ experience in the hospitality industry at a senior level and has managed comprehensive e-distribution strategies for multi-unit hotel groups in the Middle East region with Rotana Hotels, Hilton International, Damac Hotels, Roda Hotels, Carlton Hotels, Jannah Hotels & J5 Hotels.

Hotel distribution optimization expert

Angie Lacia

Li Hawkins is an experienced professional with a strong entrepreneurial mindset and leadership abilities. She has a diverse background in management roles and possesses a deep appreciation for innovation, collaboration, and integrity. Her key areas of expertise include project management, hotel development, relationship building, strategic planning, asset management, financial performance analysis, and understanding key objectives in terms of what technology is required based on the requirements of a specific business.Li is known for her clear communication, effective presentation skills, and ability to work well under pressure while meeting deadlines.