dailypoint™ integrates CRM-driven loyalty solutions for both individual hotels and large hotel brands, enhancing guest engagement and loyalty. Using data from CRS, PMS, or POS, the system automates points calculations or credits them manually, eliminating the need for physical card readers. Points can be awarded via any PC or mobile device, and Single Sign-On (SSO) allows easy connectivity between a hotel's Internet Booking Engine and loyalty system, making loyalty bookings effortless. With its open API, dailypoint™ further enriches the CRM experience by enabling full integration with the hotel’s existing tech environment, providing a seamless, comprehensive CRM toolset .&nbsp;dailypoint™ integrates CRM-driven loyalty solutions for both individual hotels and large hotel brands, enhancing guest engagement and loyalty. Using data from CRS, PMS, or POS, the system automates points calculations or credits them manually, eliminating the need for physical card readers. Points can be awarded via any PC or mobile device, and Single Sign-On (SSO) allows easy connectivity between a hotel's Internet Booking Engine and loyalty system, making loyalty bookings effortless. With its open API, dailypoint™ further enriches the CRM experience by enabling full integration with the hotel’s existing tech environment, providing a seamless, comprehensive CRM toolset .&nbsp;

dailypoint Loyalty

Customer Loyalty Software

dailypoint™ connects seamlessly to an extensive CRM-centric Marketplace with over 200 technology solutions spanning all hotel functions—from Operations to Accounting, Spa Management, and F&amp;B. This Marketplace offers hotels access to an array of integrated CRM tools, supporting innovation, streamlined operations, and enhanced guest experiences across departments. By integrating these CRM-focused solutions, hotels establish a cohesive tech ecosystem that strengthens guest engagement and operational workflows .&nbsp;

dailypoint Marketplace

Connectivity / Integration Platforms

dailypoint™’s core CRM functionality consolidates data from PMS, channel managers, email marketing systems, websites, and other sources, organizing it into a single, actionable guest profile. With automated data cleansing powered by AI, dailypoint™ merges duplicates, corrects human errors, and keeps guest profiles current across platforms. This central CRM database creates a "single source of truth," ensuring accurate, up-to-date data across systems, including PMS. While data cleansing alone is an option, most clients choose to fully integrate the CRM solution, enabling them to maximize data’s potential within their operating environment .&nbsp; &nbsp;

dailypoint Data Laundry

Customer Data Platform (CDP)

As more than just a CRM, dailypoint™ centralizes all guest data functions, covering guest profiles, booking histories, rewards, reviews, and preferences in a comprehensive platform. Focused on high-end and luxury hotels, dailypoint™ integrates with PMS and offers over 200 integrations, establishing a powerful CRM-based tech stack. This CRM-centric approach to guest data enables hotels to leverage Big Data for personalized, high-quality guest experiences and helps them maintain a competitive edge in the evolving hospitality market .&nbsp;&nbsp;

360° - CRM & Central Data Platform

Customer Relationship Management System (CRM)

Saman Nakhdjavani

dailypoint Factsheet

dailypoint Headquarters

Dubai Office (dailypoint GCC Branch)

dailypoint

I consider myself a very diverse and experienced industry professional, with extensive knowledge of Hotel and Travel distribution and the technology required to make this happen successfully. I've worked at large industry players like Booking.com, GTA and Marriott, but also more regional businesses like Rotana as well as the industry technology leader DerbySoft.

People know me for being open and honest, and willing to help and educate industry professionals about the finer details of the industry. I am also the Co-Founder and Managing Partner of ExploreTECH.

Hotel and travel distribution technology

Ralph Melis

Li Hawkins is an experienced professional with a strong entrepreneurial mindset and leadership abilities. She has a diverse background in management roles and possesses a deep appreciation for innovation, collaboration, and integrity. Her key areas of expertise include project management, hotel development, relationship building, strategic planning, asset management, financial performance analysis, and understanding key objectives in terms of what technology is required based on the requirements of a specific business.Li is known for her clear communication, effective presentation skills, and ability to work well under pressure while meeting deadlines.