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Li Hawkins

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Overview

Launch year

2009

Compatible integrations

Description

Horizon by XCM is a cutting-edge Customer Data Platform (CDP) designed to empower businesses with comprehensive customer insights and enhance data-driven decision-making. Its main function is to unify customer data across multiple touchpoints, enabling personalized marketing strategies that drive engagement and loyalty.

Ideal for independent hotels, chains, and travel management companies, Horizon stands out with its seamless integration capabilities and user-friendly interface, allowing businesses to leverage their data without extensive technical overhead.

Implementation of Horizon does require minimal integrations with existing systems; however, our dedicated support team ensures a smooth onboarding process, allowing users to quickly realize the benefits of enhanced customer understanding and targeted marketing initiatives. Experience the next level of customer engagement with Horizon by XCM.

Details

Infrastructure detailsCloud

Support languagesEN

CategoryBusiness intelligence

SubcategoryCustomer Data Platform (CDP)

Integrations

IndustryHospitality

This solution is suitable for:Enterprise hotel chains, Medium and small hotel groups, Independent hotels, Resort properties, Airport hotels, Serviced apartments and extended-stay properties, Hostels and budget accommodations, Vacation rental and short stay rental management companies, Hospitality management companies, Asset management companies, Conference centers and event spaces

Product features

Customer Data Unification

Data Analytics and Reporting CDP

Data Cleansing, Transformation and Enrichment

Management and Optimization CDP

Support Level

Integrations

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Technical specifications

Specifications

Configurations

The onboarding process for Horizon by XCMHorizon CDP is designed to be seamless and efficient, ensuring that customers can quickly harness the platform's capabilities. Upon initiation, our dedicated team guides users through system setup, data integration, and custom configuration tailored to specific business needs. Comprehensive training sessions are provided, enabling teams to effectively utilize advanced features. Continuous support is available, ensuring a smooth transition and empowering users to maximize their customer data strategy from day one.

Scalability

Horizon by XCMHorizon CDP offers exceptional scalability, enabling businesses to efficiently manage growing datasets and user demands. Our platform is designed to accommodate the dynamic needs of enterprises, allowing for seamless integration and expansion without compromising performance. With advanced architecture, Horizon ensures rapid processing and real-time analytics, empowering organizations to derive insights at scale. This robust scalability positions Horizon as a future-proof solution, adaptable to evolving market conditions and business requirements.

Fee structure

Pricing:

Pricing details available upon request directly from the vendor

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