Product CRS
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CRS

By SHR Group
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Comprehensive CRS solution to seamlessly connect with hundreds of global booking platforms in addition to our robust direct booking channel options.

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Louise Hibbert
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Angie Lacia

Hotel distribution optimization expert

About Angie Lacia

Overview

Launch year

2009

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Compatible integrations

37

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Description

The CRS provides centralized control and optimization for managing distribution across various selling channels such as websites, call centers, OTAs, GDS, and metasearch. It provides real-time updates and easy implementation of hotel distribution strategies. The tool integrates with the hotel tech ecosystem, including PMS, OTA, RMS, CRM, and payments, and offers revenue management controls to increase REVPAR. The AI assistant provides time-saving in application language translations and content generation and enforces best practices. Overall, the CRS helps users streamline distribution, improve efficiency, and maximize revenue.

Details

Infrastructure detailsCloud, Open API, Multi-Property
Support languagesEN
CategoryCommercial and distribution
SubcategoryCentral Reservation System (CRS)
Integrations

Dedicated integrations team to assist with the certification for customers and vendors. The CRS connects to hundreds of selling channels, over 50 PMSs in addition to multiple payment gateways, CRMs and RMSs.

IndustryHospitality

Screenshots, videos and other resources

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Product features

Hospitality Reporting And Data Analytics

Channel Performance
Custom Reports
Daily Reporting
Flexible Role Based Reporting
Guest Management Dashboard
Report Exporting
Reporting And Analytics
Scheduled Reports

Room And Rates Management

Automated Room-Type Pricing
Availability Restrictions
Blended Rates And Promotions
Bulk Updating
Derived Rates
Dynamic pricing options based on availability and number of bookings
Geotargeted Pricing Module
Group Reservations Management
Inventory Grid
Inventory Management
Inventory Restrictions (Allocations & Overbookings)
Lead Days Restrictions
Lenght of Stay (LOS) Restrictions
Policies (Cancellation, Guarantee & Payment)
Rate Packaging Handling Functionality
Yielding (Revenue Management) Module

IBE Conversion Boosters

A/B Testing And Optimization
Booking Abandonment Recapture
Customizable Exit Intent Modals
Google Hotel Ads Integration
Mobile Optimized/Responsive
Multi-Lingual (Guest Facing)
Rate Plan Comparisons
Room Substitutions
Tripadvisor Review Integration
Urgency Messaging Widget
Automated Reporting
URL Brand protection

Admin And Content Management

Automated Messages Based on PMS Data
Call Center Functionality
Centralized User And Role Management
Channel Management And OTA Distribution
Guest Profiles
Multi-Currency Support
Multi-Lingual
Multi-Property Management
Reservation Management

Cross-Platform Connectivity / Integrations

Connect To Main GDSs
Connected Channels (Only Core OTA)
Integrated Booking Engine
Integrated Channel Manager
Metasearch Connectivity
Mobile App
PMS Integration
RMS Integration

Support Level

Office Hours Online Support
24/7 Online Support
E-Training / Online Training
Dedicated Account manager and Implementation Manager
Dedicated customer success manager
Dedicated onboarding specialist
Webinars and courses

Integrations

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Stayntouch Hotel PMS

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Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Cendyn Loyalty

verifiedVendor verified
Vendor: CendynCategory: Guest and traveler techSubcategory: Customer Loyalty Software
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OPERA Cloud Property Management

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Oracle Hospitality Integration Platform ( OHIP )

verifiedVendor verified
Vendor: Oracle HospitalityCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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Duetto RMS

verifiedVendor verified
Vendor: DuettoCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Quicktext

verifiedVendor verified
Vendor: QuicktextCategory: Guest and traveler techSubcategory: Chatbot
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Booking Engine

verifiedVendor verified
Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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CRM

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Vendor: SHR GroupCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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Shiji Distribution

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Vendor: ShijiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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Infor HMS (Hospitality Management Solution)

verifiedVendor verified
Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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IDeaS G3 RMS

verifiedVendor verified
Vendor: IDeaS - a SAS CompanyCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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The SiteMinder platform

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Vendor: SiteMinderCategory: Commercial and distributionSubcategory: Channel Manager
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RMS

verifiedVendor verified
Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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myCheckIn (eReg and eFolio)

verifiedVendor verified
Vendor: NEORCHACategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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Blastness - IMS

verifiedVendor verified
Vendor: BlastnessCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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Blastness - Business Intelligence

verifiedVendor verified
Vendor: BlastnessCategory: Business intelligenceSubcategory: Business Intelligence Tools (BI)
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Blastness - Rate Shopper + Parity Check

verifiedVendor verified
Vendor: BlastnessCategory: Business intelligenceSubcategory: Rate Shopping Tool | ExploreTECH
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Blastness - RMS

verifiedVendor verified
Vendor: BlastnessCategory: Commercial and distributionSubcategory: Revenue Management System (RMS)
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Blastness - Market Intelligence

verifiedVendor verified
Vendor: BlastnessCategory: Business intelligenceSubcategory: Market Intelligence Tools
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Cendyn Digital Marketing Platform

verifiedVendor verified
Vendor: CendynCategory: Commercial and distributionSubcategory: Marketing Platform
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Stayntouch Hotel PMS

verifiedVendor verified
Vendor: StayntouchCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Shiji Distribution

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Vendor: ShijiCategory: Commercial and distributionSubcategory: Connectivity / Integration Platforms
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Booking Engine

verifiedVendor verified
Vendor: SHR GroupCategory: Commercial and distributionSubcategory: Booking Engine (IBE)
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CRM

verifiedVendor verified
Vendor: SHR GroupCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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GuestChat

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Vendor: GuestChatCategory: Guest and traveler techSubcategory: Chatbot
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myHotel

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Vendor: NEORCHACategory: Guest and traveler techSubcategory: Guest stay and journey management platforms
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myCheckIn (eReg and eFolio)

verifiedVendor verified
Vendor: NEORCHACategory: Hospitality operationsSubcategory: Hotel Contactless Solutions
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Infor HMS (Hospitality Management Solution)

verifiedVendor verified
Vendor: Infor HospitalityCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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360° - CRM & Central Data Platform

verifiedVendor verified
Vendor: dailypointCategory: Guest and traveler techSubcategory: Customer Relationship Management System (CRM)
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RezGain Channel Manager

partially_perifiedPartially verified
Vendor: RateGainCategory: Commercial and distributionSubcategory: Channel Manager
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WIHP Hotels

partially_perifiedPartially verified
Vendor: WIHPCategory: Commercial and distributionSubcategory: Marketing Platform
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Apaleo Open PMS

partially_perifiedPartially verified
Vendor: ApaleoCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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STAAH Channel Manager

unverifiedUnverified
Vendor: STAAHCategory: Commercial and distributionSubcategory: Channel Manager
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Agilysys Veras PMS

unverifiedUnverified
Vendor: AgilysysCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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Agilysys

unverifiedUnverified
Vendor: AgilysysCategory: Hospitality operationsSubcategory: Property Management System (PMS)
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RezGain Channel Manager

partially_perifiedPartially verified
Vendor: RateGainCategory: Commercial and distributionSubcategory: Channel Manager
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Mews PMS

unverifiedUnverified
Vendor: MewsCategory: Hospitality operationsSubcategory: Property Management System (PMS)

Technical specifications

Specifications

Native CRS integrations with SHR's booking engine, call center. Native CRS integrations with SHR's RMS and CRM with loyalty module. Distribution and content APIs available for custom solutions and projects powered by the CRS. SHR's products are web based solutions.

Configurations

An onboarding project manager is assigned to oversee the process and will consult with the customer on the system setup, third party vendor coordination as well as provide training and system documentation. The timeline will be established at the start of the project based on the complexity of the property or group and integrations involved.

Scalability

Multi-property and chain level configuration and management to expedite processes and established standards. All users and specific access to all menu areas may be defined and controlled by the hotelier

Fee structure

Monthly Flat Fee
Pricing:

Per room per month pricing Transactional pricing Revenue share pricing

Buyers

FAQs

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